CPESE has adapted an international approach to fostering patient-clinician relationships by integrating the principles of #hellomynameis campaign into HMC’s core values. The “Hello, my name is…” project aims to encourage all levels of staff to properly introduce themselves to patients and visitors across HMC facilities. This practice not only humanizes interactions but also builds trust and enhances communication, thereby improving the overall patient experience.
The key objectives of this global campaign include:
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Promoting Compassionate Care: Encouraging healthcare professionals to introduce themselves helps to humanize interactions, fostering a sense of connection and trust between patients and caregivers.
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Improving Communication: Simple introductions can significantly enhance communication, making patients feel more comfortable and respected.
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Enhancing Patient Experience: By starting conversations with an introduction, healthcare providers can create a more welcoming and supportive environment, improving the overall patient experience.
The campaign is symbolized by the use of name badges, which they wear during their interactions with patients. This small gesture has been widely recognized for its powerful impact on patient care and is adopted by many healthcare organizations around the world.
The “Hello, my name is…” project has been implemented at the following HMC facilities:
- Qatar Rehabilitation Institute
- Ambulatory Care Center
- Communicable Disease Center
- Women’s Wellness and Research Center
- Private Nursing Services
- Home Health Care Services
- Heart Hospital
By embedding the #hellomynameis campaign within these facilities, CPESE strives to create a more welcoming and person-centered care environment by ensuring that every patient interaction begins with a personal introduction.
The #hellomynameis campaign is an international movement initiated by Dr. Kate Granger, a physician in the UK who became a patient herself. It encourages healthcare professionals to introduce themselves to patients using their names as a way to improve communication, foster compassionate care, and create a more personal connection between caregivers and patients. The campaign emphasizes the importance of simple human interactions in healthcare settings and has been widely adopted across various healthcare organizations worldwide.
