DOHA, 28 September 2026: Hamad Medical Corporation (HMC) has recognized the valuable contributions of members of its Patient and Family Advisory Council (PFAC) and Person-Centered Care (PCC) Ambassadors, honoring their commitment to strengthening patient and family engagement, and advancing a culture of compassionate, person-centered care across HMC.
Held at Hamad Bin Khalifa Medical City under the theme “Recognizing Our Partners in Person-Centered Care,” the event brought together HMC senior leaders, PFAC members and PCC Ambassadors to celebrate the meaningful role that patients, families, and staff play in shaping and improving the healthcare experience.
The event was attended by HMC leaders, Ms. Mona Al-Homaiddi, Chief Human Resources Officer, Ms. Mariam Al-Mutawa, Chief Nursing Officer and Dr. Yousuf Khalid Al Maslamani Deputy Chief Medical Officer for clinical affairs, demonstrating the HMC’s strong leadership commitment to patient and family partnership and to embedding person-centered care throughout the organization.
The event emphasized the important contributions of PFAC members who provide valuable patient and family perspectives that help inform improvements in healthcare services and the overall patient experience. The PCC Ambassadors were also recognized for their role in promoting compassionate human interactions and championing the principles of person-centered care in their daily interactions with patients, families and colleagues.
A highlight of the event was the premiere of a video capturing the stories, connections and experiences that bring person-centered care to life across HMC, showcasing the collective impact of PFAC members and PCC Ambassadors in keeping compassion, respect, dignity, and partnership central to the delivery of care.
The event also featured an appreciation ceremony recognizing 88 PFAC members across all HMC facilities, alongside the leaders and PCC Champions of each facility. The ceremony honored their time, expertise and continued commitment to ensuring that the voices of patients and families are heard in shaping and improving healthcare services. A total of 80 PCC Ambassadors were also recognized for their dedication to promoting a culture of compassion and person-centered care across HMC hospitals and facilities.
Mr. Nasser Al Naimi, Chief of Patient Experience at HMC and Director of Hamad Healthcare Quality Institute said: “Patients and families are essential partners in shaping a healthcare experience that is compassionate, respectful and responsive to their needs. Through the PFAC and PCC Ambassadors programs, we are able to strengthen these partnerships and ensure that the patient and family perspective remains an important part of every patient’s journey.”
The PFAC and PCC Ambassadors programs form an important part of HMC’s broader commitment to fostering meaningful engagement and partnership. Through these programs, patients, families, and staff are encouraged to actively contribute to creating a healthcare environment that is compassionate, respectful, inclusive and responsive to individual needs and preferences.
Through continued collaboration and partnership, HMC remains committed to ensuring that patients and families are at the heart of care – and that their voices continue to help shape the future of healthcare in Qatar.
If you are interested in joining the Patient and Family Advisory Council, you can register by completing the PFAC online application form.
https://hamad.wufoo.com/forms/r1vr72910fa4qno/
