HMC Customer Service – Nesma’ak
For any questions, comments, compliments or complaints about the quality of care received or any feedback you want to share, please talk to one of our Nesmaak Customer Service team by calling us on
, sending us an email at
to contact us.
If you are calling from overseas, you can contact us on +974 4439 5777.
If you don't feel your concern has been adequately resolved please ask for a member of staff to support you to raise this with the
Joint Commission International. You will find more information about this below.
Alternatively, concerns can be addressed to the Supreme Council of Health by clicking
If you wish to report a quality and safety issue/concern to Joint Commission International (JCI)
Patients, staff, or members of the public may report any safety or quality issue with Hamad Medical Corporation to its accrediting body, the Joint Commission International.
Complaints may be submitted by emailing
or writing to: Quality and Safety Monitoring Joint Commission International Accreditation, 1515 W. 22nd Street, Suite 1300W Oak Brook, IL 60523, USA.
For further information about JCI's complain management process, please see:
Additional Contact Information
For job vacancy enquiries and to submit your CV
click hereFor questions about an existing appointment
Please use the ‘Check your appointment
’ application or call
16060If you would like to get an appointment with Hamad Medical Corporation
You will need a referral – please first see your Primary Healthcare doctor who will decide if you need to see a specialist at Hamad Medical Corporation
If you are residing outside Qatar and would like to get an appointment with a specialist at Hamad Medical Corporation
Please click here
and fill out the form
If you have a referral from a private provider
Please visit the clinic you have been referred to and speak to the clerks there to start the process of booking an appointmentIf you have questions about your ongoing recruitment process
Please contact the person who has been processing your recruitmentFor information on our medical education program
click hereFor vendors