Doha, 22 March 2023: Hamad Medical Corporation (HMC) has announced changes to the operating hours of a number of services for the Holy Month of Ramadan.
All emergency and inpatient services across HMC’s network of hospitals including Pediatric Emergency Centers will continue to operate as normal, 24-hours a day, seven days a week.
The changes to operating hours affect a number of services delivered remotely via the National Healthcare Helpline number: 16000
National Healthcare Helpline number: 16000
Ramadan service hours: 24 hours a day, 7 days a week
How to access the service
- Call 16000
- Select language
- Select number according to the service you require
HMC Nesma’ak Customer Service
The Nesma’ak Customer Service helpline, 16060 will continue to operate 24 hours a day seven days a week.
Outpatient Department Clinics
Our OPD clinics will run as usual and in conjunction with the Urgent Consultation Service between 9am and 2pm, Sunday to Thursday.
HMC Urgent Consultation Service
Ramadan service hours: 9am to 2pm (Sunday - Thursday)
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 1 for HMC Urgent Consultation
Mental Health Helpline
The Helpline will continue to operate 8am to 8pm seven days a week.
How to access the service
- Call 16000
- Select language
- Select 4 for Mental Health Helpline
HMC Pharmacy Medication Delivery
9am to 2pm, Sunday to Thursday
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 2 for Medication Delivery
Blood Donation
New Blood Donor Center in the West Energy Center
8am to 1pm (for non-Muslim donors)
6pm to 12 midnight, Sunday - Thursday
Closed Friday
Saturday 6pm to 2am
Please note: The Satellite Blood Donor Center next to Surgical Specialty Center has permanently closed
Clinical Imaging Call Center
Will operate as usual from Sunday to Thursday from 8am to 6pm, and on Saturday from 8am to 2pm. Patients can call or WhatsApp this service on 44393377.
