Qatar’s National Lead for Older People Urges Continued Physical Distancing Measures for the remainder of Ramadan and Eid Al Fitr to help safeguard the more vulnerable members of our society.
Doha, 16 May 2020: At a recent press conference addressing the nation, Qatar’s National Lead for Older People urges all citizens and residents in the country to take every measure to keep the elderly population away and safe from the Coronavirus (COVID-19), especially as we approach Eid Al Fitr.
Global evidence has shown that while COVID-19 can affect people of all ages and health status, the elderly are much more likely to experience severe symptoms and are therefore more at risk from becoming seriously ill if they contract the illness. In response to this evidence, Hamad Medical Corporation (HMC), in collaboration with the Ministry of Public Health and Primary Health Care Corporation (PHCC), have established a comprehensive plan to help protect this vulnerable group of society.
The plan includes comprehensive public education and awareness campaign to inform elderly citizens and their families about adhering to important guidelines for their safety.
Dr. Hanadi Al Hamad, National Lead for Healthy Ageing in Qatar and Medical Director of Rumailah Hospital and Qatar Rehabilitation Institute, explained with increasing age, people’s natural immune system becomes less able to cope with the symptoms caused by the virus.
“The COVID-19 symptoms can include high fever, persistent dry cough, aches and pains and extreme fatigue, and these can be challenging for anyone, but often more so as we get older and our resilience to deal with the symptoms of an infection weakens. The problems are exacerbated when people have additional chronic health condition, such as diabetes, heart and kidney disease or similar; many of which become more prevalent with increasing age,” said Dr. Al Hamad.
The pandemic has necessitated a change in the way many healthcare services are delivered to all people, and especially older citizens. This includes limiting face-to-face exposure to reduce the risk of infection spread. The establishment of telemedicine facilities for a variety of specialties has proven very successful. Over the past, few months over 1000 virtual consultations have been delivered to people over 60, from medical consultation to providing physiotherapy advice.
Recognizing the importance for people with chronic conditions to continue taking their medication, the government has supported the program for medication deliveries to people at home. Over 14500 medication orders have been dispensed by HMC and PHCC pharmacy teams to ensure patients have the medicines they need.
The recently established telephone outreach service for the elderly has provided another important channel to connect with older patients more at risk. Staffed by members from the Geriatric and Long-term Care Department, the team proactively call those aged 60 years and over to offer advice and support on how to stay safe during this period.
“We recognize that loneliness from social isolation can sometimes be as difficult to bear as any other illness, especially for vulnerable older people – we have therefore set up a call center staffed with geriatricians and nurses. To date we have made around 20,000 calls have been made by HMC and PHCC staff, ranging from dispensing medical advice, arranging a special home visit to medication prescription. And sometimes our teams merely provide psychosocial support – just a call to check up on an individual to see how they are feeling can provide a powerful boost to their overall wellbeing,” added Dr Al Hamad.
While virtual consultation has become increasingly important, there are times when a physical consultation is essential and Home Health Care service teams from HMC and PHCC continue to make house calls in urgent cases. Over 12000 visits have been conducted over the past few months to provide necessary services such as administering insulin injections, dressing wounds or checking vital signs.
Another outcome from the pandemic has been a reduction in requests for older people to see a specialist for an ailment. A number of older people, or their families, are fearful of going outside at this time, stopping them from seeing a doctor then they need to see one; and this can lead to some minor ailments deteriorating over time and potentially becoming acute health problems needing emergency care.
A specialized Elderly Day Care Unit has recently been established in Rumailah Hospital, designed to provide non-life-threatening or emergency care in a more age-friendly environment where the teams can abide by safety regulation concerning distancing.
“In order to reduce the danger of having a relatively minor condition or issue deteriorate and become more serious, the Elderly Day Care Unit delivers important yet routine medical interventions in order to manage them before they become acute. The added benefit of this service is to reduce the risk or need of an elderly person having to visit the Emergency Department if they do not need to. To date nearly 100 patients have used this facility,” said Dr Al Hamad.