Doha, 23 April 2020: Hamad Medical Corporation (HMC) has announced changes to the operating hours of a number of services for the Holy Month of Ramadan.
All emergency and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.
The changes to operating hours affect a number of services delivered remotely via the national COVID-19 helpline number: 16000
Changes to services run via the national COVID-19 helpline number: 16000
COVID-19 helpline
Ramadan service hours: 24 hours a day, 7 days a week
How to access the service
- Call 16000
- Select language
- Select 1 for COVID-19 helpline
HMC Urgent Consultation
Ramadan service hours: 8am to 1pm and 8pm to 1am, Saturday to Thursday, 8am to 1pm on Fridays
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 1 for HMC Urgent Consultation
Mental Health Helpline
Ramadan service hours: 8am to 1pm and 8pm to 1am, Saturday to Thursday, 8am to 1pm on Fridays
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 1 for HMC Urgent Consultation
HMC Pharmacy Medication Delivery
8am to 2pm, Saturday to Thursday (closed on Fridays)
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 2 for Medication Delivery
Changes to Hamad Medical Corporation hospitals
Emergency services
All Emergency Departments, Pediatric Emergency Departments and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.
Blood Donation
Blood Donor Center next to Hamad General Hospital
Sunday - Thursday
8am to 1pm and 6pm to 12 midnight
New Blood Donor Center opposite Outpatient Department next to Surgical Specialty Center
6pm to 12 midnight, Sunday - Thursday
Blood Donor Center at Al Wakra Hospital
8pm to 12 midnight, Sunday to Thursday
Blood Donor Center at Al Obaib Health Center
8pm to 12 midnight, Sunday to Thursday
HMC’s Nesma’ak Customer Service
Nesma’ak Customer Service helpline, 16060, to operate from 7am to 10pm Sunday to Thursday and 10am to 4pm on Fridays and Saturdays
