Gladys Mendez MSN, RN
Risk and Quality Improvement Manager, HMC Trauma Services
Ms. Gladys obtained her BSN degree from the Interamerican University of Puerto Rico, and her MSN degree from the University of Phoenix. Her 25+ years in Nursing have allowed her to gain a variety of personal and professional experiences working with adult and pediatric patients. She has worked as a Staff Nurse, Charge Nurse, Unit Educator, and Preceptor within the Emergency Department and Ortho-Neuro Observation Units. A series of “happy accidents” guided her to the world of Trauma Administration, where she has worked as a Trauma Registrar, Patient Safety & Quality Coordinator, Trauma Program Manager and her current role.