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Time
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Topic
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9am to 10.15am
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Opening and Welcome Address
Dr. Moza Alishaq
QSHRM 2021 Event Chairperson
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10.15am to 11.15am
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Prof. Walid Al-Wali
MBChB, FRCPath, MD, FRCPEdin.
Vice-Chair of Clinical Pathology
Senior Consultant Medical Microbiologist
Department of Laboratory Medicine and Pathology
Honorary Professor to Sheffield Hallam University (UK)
Dr. Khalid Awad Mohammed
Senior Consultants, Pediatrics – Neurology
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11.15am to 11.40am
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LIVE – OPEN FORUM
Live Open Forum is the part of the program where virtual audience will have the opportunity to ask direct questions to the Speaker(s)
Moderator: Johnievic Omorpe Valdez, Head of Risk and Patient Safety, HMGH
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11.40am to 11.5pm
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Stretch/Movement Break/Prayer/Lunch Time
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11.5pm to
2.15pm
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Healthcare Leadership in the COVID-19 Pandemic: From Innovative Preparation to Evolutionary Transformation
Dr. Jameela Al Ajmi, Senior Consultant & Executive Director Corporate IPC
Dr. Hanadi Al Hamad, Medical Director, Qatar Rehabilitation Institute
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2.15pm to 2.40pm
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LIVE – OPEN FORUM
Live Open Forum is the part of the program where virtual audience will have the opportunity to ask direct questions to the Speaker(s)
Moderator: Pauline Grace Busalpa Cadampog, QPS Coordinator Mental Health Services
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2.40pm to 3.35pm
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Ms. Mariam N Al Mutawa, A/Chief Nursing Officer, HMC
Ms. Nadya Al Anzi, Executive Director Private Nursing Service, HMC
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3.35pm to
4.05pm
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LIVE – OPEN FORUM
Live Open Forum is the part of the program where virtual audience will have the opportunity to ask direct questions to the Speaker(s)
Moderator: Ms. Muna Al Atrash, Senior Quality Improvement Reviewer, Al Wakra Hospital
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4.05pm to 5.05pm
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OPENING KEYNOTE
Building a Cohesive Team in a Hybrid world
What the world needs now is a sense of belonging. This is truer today based on the literal separation of peoples in this pandemic age. Board-certified life coach and personality expert, Linda Goldfarb, provides barrier-busting humor and get-it-done strategies to help divided teams reclaim and maintain a cohesive mindset whether engaging online or in person.
Learning Objectives:
- Learn the top challenge facing our hybrid world
- Identify each member's unique behavioral needs
- Recognize how each member behaves differently in isolation
- Discover how members are linked together personality-wise
- Learn three ways to develop a cohesive and thriving environment
Linda Goldfarb, Best Selling Author and Certified Life Coach
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5.05pm to 5.35pm
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NO OPEN FORUM/Q&A
INSERT VIDEO LOOP OF EVENT REMINDERS
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5.35pm to 6.35pm
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The Whole is Greater than the Sum of the Parts – Uniting Quality, Patient Safety and Risk
Organizations struggling with initiative overload and a lack of role clarity between Quality, Safety, and Risk staff can lighten the load for everyone by implementing a Daily Management System. Learn how tiered huddle systems with aligned goals, standard work for RCAs and improvement projects, and sound design principles bring everyone together with a new constancy of purpose and higher situational awareness. Create synergy between Quality, Safety, and Risk and move your organization closer to high reliability.
Learning Objectives:
- Summarize the components of a comprehensive Daily Management System
- Design a unified model for RCAs and improvement projects
- Apply basic principles of good work design to make care processes safer
Dr. Lee Erikson, Chief Quality Officer at Wellforce
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6.35pm to 7.05pm
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LIVE – OPEN FORUM
Live Open Forum is the part of the program where virtual audience will have the opportunity to ask direct questions to the Speaker(s)
Moderator: Dr. Somia Elfaki, A/AED Corporate Quality Patient Safety
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7.05pm to 8.05pm
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The Pursuit of High Reliability Requires Professional Accountability: A Leadership Simulation
Over 30 years of research and experience has prompted adjustment in the focus of Risk professionals from primarily managing the consequences of adverse outcomes to partnering with clinical, quality and safety colleagues to become more proactive in identifying and addressing risk prior to harm events. The foundation for collaboration has come from an improved understanding of the importance of teams where individuals respect and trust each other in pursuit of high reliability. The collaboration has been supported by an adjustment in our understanding that safety in medicine is supported by seeking to maintain intentionally design systems of care, making it as easy as possible for team members to do the right thing, and having those systems supported by accountable professionals who respect each other and honor recognized best practices for every patient every time. When the balance is threatened by leaders who fail to address dysfunctional systems or where humans fail to perform as professionals, outcomes of care are threatened, the level of risk rises, and claims experience follows. The presentation will be a leadership simulation based on a case study of an organization with what appears to be a concerning number of wrong site surgeries.
Learning Objectives:
- Articulate the evidence linking disrespect modeled by medical team members and outcomes of care and avoidable risk
Describe the required infrastructure, people, organizational and learning systems readiness, to identify and address high risk clinical team members
Describe the role risk professionals can play in moving a health system from predominately reactive when avoidable adverse events occur, to a more proactive and sustainable approach to pursue high reliability and safety
Dr. Cynthia Baldwin Senior Associate, Dept. of Peds VUMC Vanderbilt University Medical Center
Dr. Gerald Hickson Professor of Pediatrics, Founding Chair, Center for Patient & Professional Advocacy
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8.05pm to 8.30pm
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LIVE – OPEN FORUM
Live Open Forum is the part of the program where virtual audience will have the opportunity to ask direct questions to the Speaker(s)
Moderator: Dr. Farid Sohail, Head of Risk & Patient Safety Corporate Quality Patient Safety
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8.31pm
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End of Day 1/Preview of Day 2/ Looping video for 5 minutes
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