Jeremy Segall, MA, RDT, LCAT, FPCC
Jeremy Segall, MA, RDT, LCAT, FPCC is the inaugural System Chief Wellness Officer at NYC Health + Hospitals, the largest municipal healthcare system in the U.S. He oversees enterprise-wide employee well-being, engagement, wellness programming, person-centered care certification, and care experience initiatives.
Jeremy led the HERO-NY Taskforce, developing resilience training for frontline workers that have reached 120,000+ healthcare professionals in 43 countries. A Licensed Creative Arts Therapist and executive coach, he has spoken at Harvard, The New School, Modern Healthcare’s Mental Health Summit, and numerous other national and international forums.
He has spearheaded strategic quality improvement initiatives, including achieving 100% of $300M incentivized Value-Based Payment opportunities across NYC H+H hospitals, and raised over $1M to create 20 co-designed wellness rooms for staff.
Jeremy is a Planetree International Fellow, America’s Essential Hospitals Leadership Fellow, and holds certifications in Extended DISC, FIRO-B, Lean, and TeamSTEPPS Advanced Master Training. His wellness programs have won international awards and been recognized by the Joint Commission as best practice, and he has published extensively on wellness and equity.