Communicable Disease Center (CDC) adapted Person Centered Care (PCC) approach through engaging patients and their families in their treatment plan and decisions related to healthcare facility. Person Centered Care approach allows patients and their families to be equal partners in planning, delivering and monitoring of clinical care. CDC follows the PCC model of care, a systemized approach to delivering healthcare that centers on the perspective of the patient and their loved ones without compromising patient safety, while promoting a healthy and encouraging environment for caregivers.

To achieve Person Centered care approach for hospitals it is essential to share the Key Performance indicators with patients, families and community to help them make appropriate choices about the healthcare facilities based on their needs. Key Performance indicators are measures that an organization uses to define success and track progress in meeting its strategic goals. CDC had selected 8 Key Performance indicators which were perceived as most important by the patients to be posted on its website on a regular basis for the patients, families and community. ​
Percentage of patients who had a documented, complete VTE risk assessment done within 24 hours of admission

Venous Thromboembolism (VTE) refers to a condition where blood clots form within veins, typically in the deep veins of the legs (deep vein thrombosis, DVT) or as pulmonary embolism (PE) when these clots dislodge and travel to the lungs. VTE is a significant medical concern because it can lead to serious complications, including death, if not promptly diagnosed and treated. Assessing the risk of Venous Thromboembolism (VTE) in admitted patients is essential to identify those who may benefit from preventive measures, thereby reducing the incidence of this potentially serious condition.


Percentage of CDC admitted patients for whom medication reconciliation completed within 24 hours of admission

If you are taking different types of medication or seeing different specialists for your healthcare needs. It is crucial to inform your doctor about all the medicines, including herbal medicines and supplements. This process is called Medication Reconciliation. The goal of medication reconciliation at admission is to prevent medication errors, ensure patient safety, and promote effective treatment. y carefully reviewing and aligning a patient’s medication regimen with their current treatment needs, healthcare providers can avoid potential adverse effects and improve overall patient outcomes.

 
Percentage of compliance with hand hygiene by healthcare providers

Compliance with hand hygiene by healthcare providers is critical for infection prevention and patient safety. Through education, leadership support, accessible resources, and monitoring systems, healthcare facilities can promote a culture of hand hygiene excellence, reducing the incidence of Hospital acquired Infections and improving overall quality of care.

 
CDC Patient Experience Surveys

Patient experience surveys are tools used in healthcare settings to gather feedback from patients about their experiences with the healthcare services they received. These surveys are crucial for healthcare providers and organizations as they provide valuable insights into areas that may need improvement and help in identifying best practices. The results can be used to enhance patient care, improve operational efficiency, and ultimately, increase patient satisfaction.​


Average length of stay

The average length of stay (ALOS) in a hospital is a statistical measure that calculates the average duration of time patients spend in the hospital for a specific period, typically measured in days. Monitoring average length of stay is essential for hospitals to optimize resources, manage costs, enhance quality of care, improve patient flow, and ultimately, provide better experiences and outcomes for patients.

 
Readmission rates

Hospital readmission rates refer to the percentage of patients who are readmitted to the hospital within a specified period (within 28 days) after being discharged from a previous hospitalization. This metric helps healthcare providers and administrators assess the effectiveness of interventions aimed at reducing readmissions and improving overall patient care.

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