Session Track: Applied Improvement

Level: Intermediate

Room: Auditorium 1

Learning Objectives

• Appreciate the difference between capability and capacity for improvement
• Identify high impact ideas to create capacity for quality improvement
• Explore different case studies for building improvement capability at scale

Description

An essential component of any effort to adopt quality improvement in a healthcare system will involve building improvement capability and capacity. This session will explore both areas – identifying the key differences between capability and capacity. We will explore case studies of different healthcare systems to identify high impact ideas to unlock capacity. In a world where healthcare systems are under immense strain and challenge, and a workforce is experiencing burnout, how do we create capacity to support quality improvement work? We will then transition to the topic of improvement capability. The session will walk us through the key questions: who needs what skills; the best design for learning and applying improvement skills; how to evaluate the effectiveness of your improvement capability building efforts.

Session Track: Quality & Safety

Speakers: Ms. Maureen Bisognano

Moderator: Ms. Maryanne Gillies

Level: All

Learning Objectives

• Describe key drivers for safety, including ways to hear the patient’s voice
• Learn tools for listening, measuring and acting for a safer health system

Description

In the years since the patient safety movement was launched, some vital improvements have been implemented to reduce errors and safety challenges in hospitals worldwide. One key driver for safety is still underutilized and can have the vital impact we need to take the next steps to a safe place for care and work.
In this session, participants will see the strong connections between patient safety and listening to the voices of patients and families. In case studies, the key drivers for safety will be described and the participants will learn actions and tools to improve safety for patients and staff alike.

Session Track: Leadership and Innovation in Healthcare

Moderator: Ms. Amy Minichino

CPD:

Level: All

Learning Objectives

• Delegates will learn how to leverage the psychology of change to support the achievement of breakthrough results in healthcare systems
• Delegates will understand how to reframe the questions they are asking about making change happen
• Delegates will explore how to think differently about improvement and adopt a renewed focus on the human side of change

Description

All improvement involves change. As improvers and leaders we are continually looking for ways to ensure the people involved in the change - our staff, patients and the public – are well supported to make these changes. This session will explore the psychology of change and its role in improving healthcare systems, together with investigating the principles of human behaviour as it relates to transformation and how to leverage its power to impact quality improvement efforts. It will look at the concept of how we can use “simple rules” to transform mindsets that drive behaviours and actions in large complex systems.

Session Track: Quality & Safety

Moderator: Mr. Glenn Ocampo

CPD:

Level: All

Learning Objectives

• Introduce the concepts of Scientific and A3 Thinking
• Practise interactive examples of Scientific and A3 Thinking with real examples of areas for improvement
• Highlight the benefits of Scientific and A3 Thinking for QI activities

Description

There are many tools used in Quality Improvement (QI), fundamental is the Plan-Do-Study-Act (PDSA) cycle. PDSA cycles are essentially the tool for scientific thinking applied to solving problems. Taichi Ohno was famously quoted “No problem is problem” ie there are always opportunities for improvement. Approaching opportunities for improvement (‘our problems’) using a structured approach can be captured on an A3 sheet1. Many organisations, including Toyota, use A3 Thinking and the A3 report to capture improvement opportunities, as they evolve and as a means of reporting and sharing the learnings2. Quality and Improvement should not be seen as stand-alone projects, but as the culture of the organization. A3 Thinking used routinely helps embed the Quality mindset into the way of doing work, not as a bolt-on activity.

Session Track: Quality & Safety

Moderator: Ms. Julnar Omar

CPD:

Level: All

Learning Objectives

• Participants will gain an understanding of the Quality Improvement methodology, enhancing their skills to actively contribute to improvement teams and effectively test, measure, and report changes in their respective areas of responsibility
• The workshop will equip participants with evidence-based improvement methods, offering practical tools and knowledge that can be readily applied in their work environment
• أهداف التعلم : سيكتسب المشاركون فهمًا لمنهجية تحسين الجودة، مما يعزز مهاراتهم للمساهمة بنشاط في فرق التحسين واختبار التغييرات وقياسها والإبلاغ عنها بشكل فعّال في مجالات مسؤولياتهم. ستزوّد ورشة العمل المشاركين بأساليب تحسين قائمة على الأدلة، تقدم أدوات ومعرفة عملية يمكن تطبيقها بسهولة في بيئة العمل.

Description

An interactive workshop in Arabic language that aims to introduce the Quality Improvement methodology to support participants to develop their skills, knowledge, and to increase their abilities to participate as members of improvement teams contributing to testing, measuring and reporting on changes in their area of responsibility. This workshop is grounded in evidence - based improvement methods that designed to provide practical tools and knowledge that can immediately be applied in the working environment. Hands-on workshop with many applied exercises, activities and examples that is incorporated to enhance participants’ engagement and learning.
ورشة عمل تفاعلية باللغة العربية تهدف إلى التعريف بمنهجية تحسين الجودة لدعم المشاركين لتطوير مهاراتهم ومعارفهم وزيادة قدراتهم على المشاركة كأعضاء في فرق التحسين والمساهمة في اختبار وقياس وإعداد التقارير عن التغييرات في مجال مسؤولياتهم. ترتكز ورشة العمل هذه على أساليب التحسين القائمة على الأدلة والتي تم تصميمها لتوفير أدوات ومعرفة عملية يمكن تطبيقها على الفور في بيئة العمل. ورشة عمل تفاعلية تحتوي على العديد من التمارين التطبيقية والأنشطة والأمثلة التي تم دمجها لتعزيز مشاركة لحضور وتعلمهم.

Session Track: Applied Improvement

Moderator: Ms. Victoria Terry

CPD:

Level: Intermediate

Learning Objectives

• Identify the main reasons from the evidence-base about why QI doesn’t deliver
• Explore a framework to help us strengthen the rigour with which we apply quality improvement
• Extend our understanding of the latest rigorous applications of the science of improvement

Description

Quality improvement is both a science and a mindset. In order to build belief in quality improvement, practitioners need to win hearts, by applying it to reduce preventable suffering and improve meaningful outcomes, and minds, by demonstrating it as a valid method for delivering causal results. The way in which we apply quality improvement is integral to the likelihood of delivering success – and the data and stories from results are what help build belief. This session will summarise the evidence base about the key factors that prevent quality improvement from delivering what it promises - sustained improvements in patient care. We will unpack the scientific elements of quality improvement, and outline a framework that will help those engaged in QI strengthen the rigour with which they apply the science. The session will draw on examples from the field, and share some of the ways in which we can bring best practices, and relatively underutilised approaches to quality improvement, in order to strengthen and accelerate the delivery of results and learning.

Session Track: Leadership and Innovation in Healthcare

Speakers: Ms. Maureen Tshabalala Dr. Sodzi Sodzi-Tettey

Moderator: Ms. Sara BibI

CPD:

Level: All

Learning Objectives

• Recognize the unique challenges and opportunities in leadership development within LMIC
• Understand culturally sensitive leadership development strategies tailored to LMIC contexts
• Develop sustainable strategies for leadership succession in LMICs

Description

This session addresses the critical need for effective leadership development in Low and Medium-Income Countries (LMIC), where leadership gaps and succession planning are critical challenges. Participants will explore tailored strategies for cultivating leadership skills, emphasizing culturally sensitive approaches, and creating pathways for sustainable succession. Through case studies and interactive discussions, the session will shed light on successful leadership development initiatives in LMICs, focusing on coaching, mentorship, skill-building, and fostering a leadership pipeline.
Key topics include identifying and nurturing local talent, addressing cultural nuances in leadership development, and implementing sustainable succession plans to ensure continuity. Attendees will gain practical insights into overcoming unique challenges in LMICs, fostering leadership resilience, and building a cadre of leaders prepared to address complex issues. This session is essential for those committed to advancing leadership capabilities and ensuring a seamless transition of leadership in resource-constrained environments.

Session Track: Quality & Safety

Speakers: Dr. Gautam Sharma Dr. Reham Negmeldin Ms. Maryanne Gillies

Moderator: Ms. Catherine Jamias

CPD:

Level: All

Session Track: Quality & Safety

Speakers: Dr. James Laughton

Moderator: Mr. Glenn Ocampo

CPD:

Level: All

Session Track: Quality & Safety

Speakers: Mr. Emran Kanan Dr. Khawla Ahmad Dr. Reham Negmeldin Dr. Mohammad Adnan Ms. Sahar Al-Shamari Mr. Anas Al-Masri Dr. Almunzer Zakaria

Moderator: Ms. Julnar Omar

CPD:

Level: All

Session Track: Applied Improvement

Speakers: Dr. Sodzi Sodzi-Tettey Dr. Kedar Mate

Moderator: Ms. Maryanne Gillies

CPD:

Level: All

Description

What are the key enablers and persisting challenges as health systems and countries improve governance for better health? What key strategies and approaches have IHI been deploying to support health system transformation since the release of three seminal reports on the state of quality globally in 2018? Finally, how can health systems achieve a holistic approach to transformation by embracing Quality Planning, Quality Assurance, Quality Improvement methodologies. Join this action-packed two-hour session on IHI's Whole System Quality approach to whole system transformation.

Session Track: Quality & Safety

Speakers: Ms. Neethu Joseph

Moderator: Mr. Arun Christopher

CPD:

Level: All

Learning Objectives

• Apply effective strategies to speak up and listen up for patient safety
• Explore the ways to establish trust to reduce power distance
• Demonstrate the skills essential to speak up and listen up for patient safety

Description

This workshop aims to equip healthcare workers with the skills and confidence necessary to advocate for patient safety by diminishing hierarchical barriers, reducing conflicts, and nurturing a workplace culture where speaking up and listening up for patient safety were embraced as collective responsibilities.

Session Track: Applied Improvement

Speakers: Dr. Shireen Omar Dr. Abdulla Yousaf

Moderator: Dr. Reham Negmeldin

CPD:

Level: All

Learning Objectives

• Determine the concept of mentoring and the differences between mentoring and coaching
• Discuss the benefits of mentoring for the mentor, mentee, and organization
• Determine measures to promote healthy relationships
• Identify the various roles of mentorship in quality improvement and Patient safety initiatives

Description

Mentoring plays a vital role in the career development and overall success of mentees across a wide range of fields. Mentorship is based on mutual trust and respect; it seeks to build confidence and is an empowering partnership between two people who have a shared set of learning objectives [1]. The term mentoring is sometimes confused with clinical teaching or coaching. Clinical teaching occurs when a student engages with a clinician who assumes responsibility for patient care and student learning [2]. While coaching, is a method of directing, instructing, and training a person usually with the aim of developing specific skills in that individual [3]. Mentorship shifts the focus of the intervention from individual skills, often focussing on a specific service or health issue (e.g. immunisation or hand hygiene) to a holistic, learner-based, professional and career focus. According to the WHO, mentorship is critical to sustain high quality clinical outcomes [25]. Numerous recorded improvements in the quality of care because of the mentorship intervention [4]. These include accurate documentation of care, increased accordance between care plans and actual care delivered, and increased appropriate prescription and administration of analgesia, and antiretroviral drugs [4]. With the underutilized role of mentoring in healthcare, this workshop will equip the participants with the knowledge and skills in applying this concept in Quality Improvement and patient safety.

Session Track: Quality & Safety

Speakers: Ms. Dhouha Hamdani

Moderator:

CPD:

Level: All

Learning Objectives

• Identify priorities for implementation of the AMR national action plan (NAP) in human health
• Learn how to apply people centred approach to implement AMR NAP in human health

Description

Qatar has taken strides in implementing the National AMR program based on the first NAP to combat AMR 2018-2022. Currently, MOPH is coordinating the development of the second NAP for AMR (2023-2030) across all relevant sectors. The WHO released a guide to adopt people centred approach in implementing AMR program in human health. MOPH would like to reflect this guide in our implementation plan for AMR in human health.

Session Track: Population Health

Speakers: Dr. Noora AlKaabi

Moderator: Dr. Mohammad Arshad Dr. Saad Abdullah

CPD:

Level: All

Learning Objectives

• To improve knowledge, skills and practice related to lifestyle which may impact quality of life and reduce burden of diseases. Including quitting unhealthy habits and adapting good physical activity, healthy eating, sleep hygiene, emotional adaption and healing. It also empowers patients and their families to take an active role in their own health.

Description

Seven out of ten deaths are attributed to chronic diseases and modifiable lifestyle factors including diabetes, cancer, and heart disease each year. Working collaboratively with multidisciplinary professionals can prevent, delay, or catch many of these chronic diseases early and treat them. In addition to saving millions of life years, increased usage of clinically proven preventative services in Qatar might save money for both individuals and families.

Session Track:Person-Centered Care

Moderator: Dr. Raifah Qaddourah

CPD:

Level: All

Learning Objectives

• To increase the level of knowledge of Non-Arabic staff for commonly used Qatari words during patient care
• To increase Non-Arabic staff confidence and satisfaction in communications with Qatari patients
• To empower the family members in teaching Qatari words for Non-Arabic staff

Description

HHCS had some patients complains related to misunderstanding of some Arabic words by Non-Arabic staff that lead to delay in the patient care. We started project focus on improving staff experience .it was EFHAM LAHGATI which it started by participating family members from patient family advisory committee (PFAC)in the project by developing list of common Qatari words with HHCS staff that used during home visits or received through telephone call with control room staff. We started educational workshop for Non -Arabic staff who liked the session and asked for more workshops improve their knowledge of common Qatari words.

Session Track: Person-Centered Care

Speakers: Dr. Jeff Salvon-Harman

Moderator: Ms. Lisha Abraham

CPD:

Level: Intermediate

Learning Objectives

• Recognize the changing workforce safety landscape shaping factors
• Understand new countermeasures to emerging workforce safety threats
• Consider evolving traditional occupational safety programs for a holistic approach to workforce safety and well-being

Description

The health care workforce has faced infectious and physical threats to safety in the form of bloodborne pathogen exposures, lifting injuries, slips, trips, and falls for decades. New risks are emerging in the form of escalating aggression and violence in care settings, in civil behaviors of patient, visitors and workers, and weapons in care settings. Monitoring and managing workforce safety must extend beyond traditional occupational health programs. Intersections with workforce well-being principles and countermeasures for new threats must be incorporated with occupational health to holistically address safety of the workforce.

Session Track: Quality & Safety

Moderators: Ms. Afaf Ramadan

CPD:

Level: All

Learning Objectives

• Value the impact of cultural diversity in healthcare
• Describe how culture influences both patients’ and providers’ expectations and decision-making
• Recognize the effect of bias and stereotyping on healthcare quality and describe strategies to reduce them

Description

Quality healthcare for culturally and linguistically diverse populations requires specific knowledge, skills, attitudes, and sound shared decisions from healthcare providers and patients. Literature reveals that cultural competence training carries the potential to increase patients’ satisfaction and reduce healthcare disparities.

Session Track: Quality & Safety

Moderators: Dr. Mani Chandra

CPD:

Level: All

Learning Objectives

• Understand on the Impact of Dementia on Safety Aspects and Potential Risks
• Understand On Innovations on Enhancing Safety and Mitigating Risks

Description

Explore dementia's impact on safety and innovative strategies to mitigate risks. Discover cognitive, physical, and environmental factors influencing vulnerability. Learn about cutting-edge interventions like assistive technologies enhancing safety. Empower yourself to optimize care outcomes for individuals with dementia and their caregivers.

Session Track: Applied Improvement

Moderators: Mr. Kenneth Logrono Ms. Jisha Eappen

CPD:

Level: All

Learning Objectives

• Explain how data-driven decision-making among executives and meso-level leaders drive improvement initiatives
• Explore how collaboration and teamwork among multidisciplinary teams help orchestrates a smooth patient flow
• Identification of dashboard functions in healthcare system and Distinguish the different dashboards and their applications and challenges
• To examine principles of effective dashboard design in patient flow monitoring and coordination at micro, meson, and macro levels (Frontline, Executive, Corporate)

Description

HMC encounters patient flow challenges, jeopardizing care quality. Participating in the Flow Collaborative Project since 2019, the team employed QI tools, notably reducing discharge delays from 37% to 8% and UBDs from 1741 to 709 days. Despite these gains, the available capacity persists at 0-1 beds every 7 am. This project fosters improvement science, leadership engagement, and collaborative learning, aiming for sustainable system-wide enhancements through the strategic use of QI tools. To tackle the challenges in healthcare system and improve patient journey. Several approaches were implemented including the electronic healthcare dashboards (EHD). EHD is a modern analytics tool to monitor healthcare key performance indicators (KPI) in a dynamic and interactive way, to support decision makers and stakeholders.

Session Track: Applied Improvement

Speakers: Ms. Maureen Tshabalala

Moderator: Ms. Victoria Terry

CPD:

Level: All

Learning Objectives

• Participants will understand the unique challenges of implementing QI initiatives in low resource settings
• Explore sustainable strategies for building QI capabilities that align with the limited resources available
• Identify effective approaches to promote local ownership and collaboration for successful QI implementation

Description

This session explores innovative and sustainable approaches to enhance Quality Improvement (QI) capabilities in low-resource settings, where healthcare systems often face unique challenges. Participants will gain insights into tailored strategies that prioritize resource efficiency, local ownership, and long-term impact. The session will address key components such as healthcare workforce training, technology integration, and collaborative partnerships to foster a culture of continuous improvement.
Case studies from successful QI initiatives in low-resource settings will be presented, highlighting adaptable and scalable models. The session aims to empower healthcare practitioners, administrators, and policymakers with practical methods to strengthen QI practices in resource-constrained environments. Attendees will learn how to leverage existing resources effectively, harness local ownership and involvement, and integrate sustainable solutions that not only address immediate healthcare challenges but also lay the foundation for enduring improvements in quality healthcare delivery to achieve good patient outcomes.
This session is a must-attend for those committed to advancing healthcare quality in settings with limited resources.

Session Track: Quality & Safety

Speakers: Dr. Jeff Salvon-Harman

Moderator: Ms. Sybil George

CPD:

Level: Advanced

Learning Objectives

• Describe applications of AI to quality and safety core functions
• Understand risks and benefits of AI use in health care quality and safety team workflows
• Identify opportunities and pitfalls of AI implementation in quality and safety work

Description

Quality and Safety teams can streamline workflows through automation with AI allowing them to reprioritize their focus on critical thinking, improvement, engagement, and rounding/observation. Advantages and risks will be discussed to identify opportunities and pitfalls of using AI to augment daily work.

Session Track: Person-Centered Care

Speakers: Dr. Shireen Suliman Dr. Karen Könings

Moderator: Dr. Mai Mostafa

CPD:

Level: All

Learning Objectives

• Determine the concept of co-creation in Health professions education
• Discuss the benefits of co-creation for the teacher, the learners, and other stakeholders
• Determine the role of co-production in Healthcare

Description

Co-creation is defined as a close collaboration between students and teachers that aims to improve teaching and learning by welcoming students’ perspectives and actively involving them in the educational design process. (1) Co-creation has numerous published benefits in the quality of education. It results in a more positive, inclusive, and democratic learning climate for students and teachers, increased motivation, and metacognition because of sense of ownership, responsibility, reflection, and insight in other perspectives, and ultimately enhances the quality of educational design. Co-production identify the citizens as partners in public service delivery, rather than as mere consumers of public goods. (3) co-production often refers to the direct contribution of patients, service users and/or family members to the health or wellbeing service from which they (or their family members) benefit (4).

Session Track: Person-Centered Care

Speakers: Prof. Abbas Alipour

Moderator: Dr. Isameldin Abdelbagi

CPD:

Level: All

Learning Objectives

Description

Session Track: Applied Improvement

Speakers: Ms. Julie Melville Ms. Melissa Toon

Moderator: Dr. Sanoj Ali

CPD:

Level: All

Learning Objectives

• To demonstrate the effectiveness of targeted PDSA cycles in improving clinical record keeping
• To show how technology and innovation can be used to support improvement methodology and long-term monitoring
• To highlight the importance of measurement in quality improvement

Description

Clinical records do more than support patient care, they are essential to it (1) . Inadequate communication between health professionals is associated with discontinuity of care, increased costs, length of stay and re-admission rates, poor patient satisfaction, adverse events, and diagnostic errors (2,3). This project aimed to improve Occupational Therapy (OT) clinical records, by standardizing content, decreasing time to document (TTD) and eliminating missing documents.

Session Track: Applied Improvement

Speakers: Prof. John Boulton

Moderator: Ms. Dina Schnurman

CPD:

Level: Advanced

Learning Objectives

• Develop an understanding of learning systems
• Understand the underlying enablers support a culture of learning
• Understand how quality management systems support the development of healthy learning systems

Description

In order to realize the benefits of quality and patient safety within healthcare, organisations are increasingly seeking to develop learning systems that support effective spread and scale of learning. To achieve this, organisations need to understand the necessary infrastructure required as well as the underlying enablers to support the creation of healthy learning systems. This engaging session will outline the principles of learning systems and what steps are required to begin their development. It will provide examples from healthcare for delegates to learn from.

Session Track: Quality & Safety

Speakers: Dr. Jennifer Egbunike

Moderator: Dr. Mohamad Ussama Al Homsi

CPD:

Level: All

Learning Objectives

Description

Session Track: Leadership and Innovation in Healthcare

Speakers: Dr. Kedar Mate

Moderator: Dr. Huda Saleh

CPD:

Level: All

Learning Objectives

• To learn how the world’s leading health systems transform their culture
• To understand the key elements of a clinical operating systems that produces world-class results

Description

Improving the quality, safety, flow and value in our health systems takes a substantial transformation in organizational culture. Health systems struggle to change culture efficiently and effectively.  In this session, we will explore very specific steps for how the very best health care organizations change their fundamental operating systems to improve quality and how, in turn, this results in the development of a transformed culture that produces world-class results.

Session Track: Applied Improvement

Speakers: Dr. Don Berwick Mr. Mohamed Hawari Mr. Kenneth Logrono

Moderator: Dr. Aisha AlAdab

CPD:

Level: All

Learning Objectives

• Understand some of the scientific principles underlying improvements in flow, such as queuing theory and simplification
• Understand why and how smoother flow often leads to lower cost and better value

Description

Teams working on Flow and Value will present their projects and results, and we will explore the underlying sciences and principles for improvement of each. In general, smoothing Flow will lead to better value, and we will try to understand why.

Session Track: Person-Centered Care

Speakers: Dr. Brijesh Sathian

Moderator: Dr. Anand Kartha

CPD:

Level: All

Learning Objectives

• Understanding the role of artificial intelligence (AI) in enhancing the quality and safety of healthcare systems
• Exploring real-world examples of AI applications in diagnosis, treatment, patient monitoring, and administrative tasks
• Gaining insights into how AI can improve patient care outcomes and reduce the risks associated with healthcare practices
• Acquiring knowledge from expert perspectives on the potential of AI to revolutionize healthcare delivery
• Identifying opportunities for integrating AI technologies into existing healthcare frameworks to enhance overall quality and safety standards

Description

Delve into the transformative potential of artificial intelligence (AI) in healthcare quality and safety. Explore real-world AI applications across diagnosis, treatment, monitoring, and administration. Gain insights into improving patient outcomes and mitigating healthcare risks. Learn from experts about AI's revolutionary impact on healthcare delivery and opportunities for integration into existing frameworks.

Session Track: Population Health

Speakers: Dr. Mohamed Al Hassan Dr. Al Hareth Al Khater Dr. Khalid Al Rumaihi

Moderator: Ms. Joan Lett

CPD:

Level: All

Learning Objectives

• Gain insight into the current cancer statistics, prevalence, and trends in Qatar and Identify the key challenges and issues related to cancer in the country
• Understand the concept and principles of the harm reduction model in the context of cancer screening and management and Learn how harm reduction strategies can be applied to reduce the burden of cancer
• Examine the initiatives and programs implemented as part of the strategy and evaluate the effectiveness of these strategies in achieving cancer control goals
• Analyze real-world examples and best practices from Qatar and other regions where harm reduction models have been successful in cancer prevention

Description

The National Cancer Strategy is a groundbreaking harm reduction model, dedicated to combatting the pervasive impact of cancer on public health. Focused on proactive prevention, early detection, and targeted interventions, the strategy has successfully implemented 36 standards, including specialty-based MDT meetings, new roles, enhanced patient access, palliative care units, and a National Cancer Registry. With demonstrable reductions in the physical, emotional, and economic burden of cancer, the strategy has not only achieved but surpassed its objectives, showcasing the efficacy of its comprehensive harm reduction approach.

Session Track: Quality & Safety

Speakers: Mr. Perben Brana Ms. Kathrine Satorre Ms. Joy Kiat-Floro Dr. Rasha Ashour Prof. John Boulton

Moderator: Ms. Dina Schnurman Dr. Manu Sundaram

CPD:

Level: All

Learning Objectives

• Discuss incorporation of multimodal teaching strategies into healthcare and patient education
• Outline the strategies utilize to integrate learning into clinical practice

Description

The use of multimodal approach to education has a significant impact in the learning experience and engagement of a diverse group of participants with various learning styles. Adapting teaching strategies through active learning engages the audience, increases retention and can further translate to clinical practice.

Session Track: Person-Centered Care

Speakers: Dr. Hadi Rasheed

Moderator: Dr. Mahvesh Qureshi

CPD:

Level: All

Learning Objectives

• Understand how AI technologies can enhance person-centered cancer control
• Identify practical ways in which cancer civil societies can apply AI technologies to improve patient-centered services
• Analyze case studies or scenarios where cancer civil societies successfully integrated AI into their person-centered care initiatives

Description

This presentation explores the integration of Artificial Intelligence (AI) in cancer control, emphasizing a person-centered approach. AI in healthcare has seen remarkable advancements, particularly in oncology, offering new possibilities for personalized patient care. The focus of this talk is on outlining a roadmap for cancer civil societies, like the Qatar Cancer Society, to harness AI for enhancing person-centered cancer control.

Session Track: Leadership and Innovation in Healthcare

Speakers: Dr. Faiza Malik Dr. Mary Titus

Moderator: Mr. Novica Icic

CPD:

Level: All

Learning Objectives

• Understand the key leadership strategies implemented at Qatar Rehabilitation Institute (QRI) and Rumailah Hospital (RH) to enhance Quality Improvement and Patient Safety
• Share experience of successful initiatives that have positively impacted patient outcomes and safety metrics
• Discuss the challenges faced by leaders in the context of improving quality and patient safety and analyze the innovative solutions employed to address these challenges
• Gain insights into the collaborative approaches and communication strategies used by leadership to foster Just Culture at Qatar Rehab Institute and RH

Description

Explore key leadership strategies at Qatar Rehabilitation Institute and Rumailah Hospital, focusing on Quality Improvement and Patient Safety. Learn from successful initiatives, analyze challenges, and discover innovative solutions. Gain insights into collaborative approaches fostering a Just Culture. An essential session for understanding effective healthcare leadership in quality improvement and patient safety.

Session Track: Quality & Safety

Speakers: Dr. Nikhil Prakash Gupta

Moderator: Dr. Wafaa AlYazeedi

CPD:

Level: All

Learning Objectives

• To understand the global burden and consequences of unsafe care and the need for urgent action to improve patient safety
• To learn about the WHO Global Patient Safety Action Plan 2021-2030 and its strategic objectives and strategies for eliminating avoidable harm in health care
• To identify the key challenges and opportunities for implementing the action plan at the national and local levels and the roles and responsibilities of different stakeholders
• To share and discuss the best practices and lessons learned from various countries and regions in improving patient safety and quality of care
• To explore the potential synergies and collaborations among different partners and initiatives to support the implementation of the action plan and achieve its vision of zero tolerance for preventable harm

Description

Please share here a brief description and summary of the session (max. 200 words). Patient safety is a global priority that requires coordinated action from all stakeholders involved in health care delivery. Every year, millions of patients suffer from preventable harm or die as a result of adverse events in health care settings. These incidents not only affect the quality of life and trust of patients and their families, but also impose a huge burden on the health system and society. To address this challenge, the World Health Organization (WHO) launched the Global Patient Safety Action Plan 2021-2030, which aims to eliminate avoidable harm in health care and achieve zero tolerance for preventable harm. The action plan outlines seven strategic objectives and 35 strategies that can guide countries and partners in improving patient safety across all levels of care. The session will touch upon the aspects of burden of unsafe care, ongoing efforts for tackling this situation and way forward of sustainable action on patient safety. This session will discuss the challenges of providing safe and quality care to patients, the current initiatives to address this problem, and the future directions for ensuring patient safety. It will highlight the magnitude and impact of unsafe care, the best practices and evidence-based interventions to prevent harm, and the strategies and policies to promote a culture of safety.

Session Track: Applied Improvement

Speakers: Dr. Amar Shah

Moderator: Ms. Clara Rodriguez

CPD:

Level: All

Learning Objectives

• Appreciate the value of data and stories as part of developing a culture of quality improvement
• Identify high impact interventions that can support better use of data and stories in your improvement efforts
• Build your own strategic plan to leverage the power of data and stories

Description

As organisations embark on a quality improvement journey, they quickly start to utilise data for improvement to visualise data on their improvement efforts. The question is how do you use this data to support culture change? In this session, you will learn about the key principles in developing a data system that supports all elements of whole system quality – planning, control, assurance and improvement. We will learn about how to use both quantitative and qualitative data, creative techniques to engage teams with data, and how we can harness the power of stories in our quality work. When applying statistical process control to quantitative data, we will understand the need to build enterprise-level systems that allow us to learn about variation – both over time, and across a large organisation. You will have the chance to take part in a ‘Sherlock Holmes’ sleuthing exercise to apply this learning in a simulation that helps us learn about the power of being able to understand variation.

Session Track: Quality & Safety

Speakers: Dr. Jeff Salvon-Harman

Moderator: Dr. Manu Sundaram

CPD:

Level: Beginner

Learning Objectives

• Understand the core principles of safety culture in health care settings
• Recognize the contributions of safety culture to infection prevention practices by caregivers and infection preventionists
• Conceptualize adaptation of infection prevention practices in alignment with safety culture principles

Description

As an integral component of health care quality and safety, infection prevention benefits from efforts to support a culture of safety for prevention of healthcare associated infections. High reliability organizing principles, psychological safety, reduction of authority gradients, just culture, aligned goals, and effective teams comprise the key elements of safety culture that can be applied to infection prevention to effectively reduce nosocomial infection risks.

Session Track: Population Health

Speakers: Dr. Dominique Allwood

Moderator: Ms. Selina Stephen

CPD:

Level: All

Learning Objectives

• Understand the role of anchor organizations in improving population health and equity
• Recognize the opportunities and challenges of taking an anchor approach
• Gain new insights for action from the examples presented

Description

It is increasing apparent that healthcare organisations can shape the broader factors influencing health equity through their role as employers, resource consumers, purchasers, and community collaborators. Drawing from current evidence, insights, and experiences of prominent healthcare anchors, this explores the interconnectedness of anchor institutions, population health, equity, and actionable strategies to enact meaningful change.

Session Track: Person-Centered Care

Moderator: Ms. Alanoud AlMarri

CPD:

Level: All

Learning Objectives

• Learn new models for care across local and international systems
• Understand how they might design a model for rapid sharing and local adaptation

Description

This panel discussion, led by Maureen Bisognano, will feature innovations and improvements led by nurses in the Qatar health care system and globally. Participants will learn about the challenges all staff face today, in caring for a diverse patient population in a variety of settings. We’ll share models from around the world, including Massachusetts General’s Home Hospital program, designed and led by nurses, with significant improvements in outcomes and cost. The panel will share local examples and the participants will work to design a model for rapid sharing and local adaptation as we work together to improve care nationally. The key ideas, innovation, exnovation and spread, with tools for each, will guide work on the return.

Session Track: Population Health

Speakers: Dr. Linzette Morris Dr. Hanan Khalil Dr. Jennifer Allen Dr. Phil Sheppard

Moderator: Ms. Mary Titus

CPD:

Level: All

Learning Objectives

• Understand the complexities related to providing and accessing rehabilitation in the context of natural disasters and conflicts
• Understand the challenges and complexities related to conducting research among vulnerable populations in areas of conflict, natural disaster, etc. such as refugees and survivors of torture

Description

The panel will explore the intricate landscape of rehabilitation provision and access during natural disasters and conflicts. Delve into the challenges and complexities associated with conducting research among vulnerable populations in conflict and disaster areas, including refugees and survivors of torture. Gain insights into the unique hurdles faced in these contexts and strategies for effective engagement.

Session Track: Person-Centered Care

Moderator: Dr. Eman Radwan

CPD:

Level: All

Learning Objectives

• Describe the process of involvement of patient/care giver in national clinical guidelines development
• Discuss challenges encountered in recruiting the patients/care giver in the Guidelines development group

Description

This session delves into integrating patient representatives into National Clinical Guidelines (NCGs) development. Key steps involve identifying representatives, pre-workshop meetings, and continuous support. Results show successful patient involvement in NCGs, enriching guidelines and informational materials. Challenges include cultural, linguistic, and health literacy barriers, demanding a concerted effort for more effective patient engagement in the development process. Recommendations emphasize overcoming hurdles through focused efforts and skill-building among healthcare professionals.

Session Track: Leadership and Innovation in Healthcare

Speakers: Dr. Don Berwick Dr. Kedar Mate Dr. Ahmed Al Mohammed Mr. Brendon Morris

Moderator: Dr. Kedar Mate

CPD:

Level: All

Learning Objectives

• Understand the importance of exploratory conversations about complex topics
• Explore some practical solutions to improve healthcare systems and processes

Description

Join us for a thought-provoking session as we explore the healthcare systems through the lens of IHI’s podcast series “Turn on the Lights”. Attendees will watch a recording of the podcast and have the chance to engage in a discussion on a range of topics around improving health and health care delivery, highlighting successes and lessons learned. By demystifying health care problems, “Turn on the Lights” hopes to activate both the public and health care professionals to help us accelerate changes that lead to improvements in health and health care worldwide.

Session Track: Population Health

Moderator: Mr. Akram Assaf

CPD:

Level: All

Learning Objectives

• Learn what wastewater epidemiology is and why it's important for public health
• Discover how wastewater epidemiology informs public health strategies for COVID-19
• Develop communication skills to share wastewater findings with different stakeholders for better decision-making

Description

Wastewater-Based Epidemiology (WBE) has been shown to have excellent potential for early detection of the diseases outbreak and monitoring biomarkers of human health at the population level. SARS-CoV-2 monitoring in the wastewater networks provides a reliable and cost effective early warning system. This has been accepted by WHO and public health authorities as customized fit for purpose solution.

Session Track: Population Health

Speakers: Dr. Mohammad Albeldawi Mr. Abdulla Al-Mohannadi

Moderator: Mr. Akram Assaf

CPD:

Level: All

Learning Objectives

• To Learn more about the evolving healthcare waste management system in Qatar
• To emphasize the importance of a well-planned and integrated approach

Description

The management of biomedical waste in Qatar has gained increasing attention due to its environmental and public health implications. Aim: this study provides an overview of the evolving healthcare waste management system in Qatar (Figure.1), identifying the challenges emphasizing the importance of a well-planned and propose solutions that is sustainable, resilient, effective, and efficient in minimizing the safety risk, health, and environmental impacts.

Session Track: Applied Improvement

Moderator: Ms. Khadija Al Shukaili

CPD:

Level: All

Learning Objectives

• Emphasize the importance of cultivating a culture of quality improvement and innovation for meaningful and sustainable change in HGH
• Identify the positive effects of personalizing the assessment of Aphasic Patients in Stroke Unit
• Assess the positive financial impact of using lean tools through the innovative concept of “Leanomics” among kanbanized unit storerooms
• Apply the concept of improvement science in the system-wide flow improvements in the ED

Description

This spotlight session highlights the practical implementation of applied improvement projects within Hamad General Hospital (HGH) that have made a significant impact to better care, better health, and better value and cost. This also explains the importance of cultivating a quality improvement culture and realize when innovation meets value in daily works.

Session Track: Quality & Safety

Speakers: Dr. Mondher Letaief

Moderator: Dr. Ibrahim Fawzy

CPD:

Level: All

Learning Objectives

• Adaptive Quality Strategies: Delegates will learn different approaches to planning for quality, coordination and governance within a crisis setting to support the delivery of improved service provision and patient outcomes
• Dynamic Priority and Resource Management: Delegates will explore approaches to prioritization, identification of priority populations and conditions and resource allocation
• Building Capability: Delegates will learn about a novel approach to building capability within their teams and organisations to support the delivery of quality healthcare in crisis settings

Description

An enlightening session where we explore insights drawn from crisis healthcare settings, specifically Fragile, Conflict, and Vulnerable (FCV) environments. Discover how thinking differently, inspired by FCV settings can significantly redefine and enhance healthcare quality.

Session Track: Applied Improvement

Speakers: Dr. Robert Lloyd

Moderator: Ms. Clara Rodriguez

CPD:

Level: All

Learning Objectives

• Define reliability and its application to health care
• List the steps required to develop reliable processes
• Provide a framework for how you can implement and sustain reliable processes

Description

Reliability is defined as failure free operation over time. Yet many critics and customers of our healthcare delivery systems are quick to point out that our systems are not reliable! Reliability does not happen because you have created policies and guidelines stating that you will have "zero harm" or excellent service. High Reliability Organizations (HRO) result from a deliberate design aimed at reducing harm, inefficiency and delivering consistent service. In this session reliable design principles will be reviewed and participants will be challenged to evaluate how reliable their processes are.

Session Track: Population Health

Speakers: Dr. Dominique Allwood

Moderator: Dr. Mosharraf Shamim

CPD:

Level: All

Learning Objectives

• Following this session, be able to describe prevention strategies within hospital environments to enhance overall health outcomes and community well-being
• Explore case studies and examples illustrating the implementation of preventive measures in hospitals
• Develop insights and approaches to integrating preventive approaches into existing healthcare frameworks, fostering a culture of proactive care within hospital settings

Description

Hospitals have typically focused on improving health through being a 'repair shop'. However, improving health needs to go beyond tackling illness, and hospitals have a crucial role in focusing more on health promotion, the risk factor and causes of ill health. Join this session to hear more about proactive and prevention measures within hospital environments. Discover the key strategies and methodologies that enhance overall health outcomes through examples, and gain a deeper understanding of how preventive approaches can be effectively implemented and integrated in hospitals cultivating a culture of health within hospital settings.

Session Track: Leadership and Innovation in Healthcare

Speakers: Prof. Mahmood Adil Dr. Don Berwick

Moderator:

CPD:

Level: All

Learning Objectives

• To understand the fundamentals of healthcare innovation and its application in achieving quality, efficiency, access and better health outcomes
• To gain insight into the utilization of all types of innovations (including technology) for enhancing the quality of healthcare by learning from other countries.
• To explore the science and art of effective strategic leadership, policies and skills for shaping healthcare innovation future in Qatar

Description

Healthcare innovation drives progress, fosters better health outcomes (quality and safety), increases efficiency and expands access to care. It's a catalyst for addressing current healthcare challenges and adapting to emerging health needs, ultimately improving the overall health and well-being of patients and populations worldwide. Many western countries (Switzerland, UK, USA) have led the way to develop effective system of healthcare innovation at national and organisational levels for achieving the perceived benefits, in the recent years. This session will be started with a presentation highlighting why we need to excel in healthcare innovation, why now and why in Qatar. It will encompass the types of healthcare innovations with examples, key success factors (learnings from other healthcare systems), main elements of innovation ecosystem at national and organisational levels, translating policy into practice by skilling staff and examining Qatar healthcare system/organisations strengths and gaps to excel in this field. On the back of the presentation, Panellist will be asked to share their experience and observations to excel healthcare innovations in their organisations and to support the national healthcare innovation eco-system in Qatar.

Session Track: Leadership and Innovation in Healthcare

Speakers: Dr. Moza Al Ishaq Dr. Somia Elafki Dr. Sodzi Sodzi-Tettey

Moderator: Ms. Ayat Khalifa

CPD:

Level: All

Learning Objectives

• Understand the core principles of patient safety culture
• Learn how various leadership styles influence patient safety
• Identify actionable strategies to enhance leadership commitment and communication for safer care
• Gain inspiration from real-life success stories in healthcare leadership

Description

In the ever-evolving landscape of healthcare, patient safety stands as a paramount concern. Discover the critical role of leadership in fostering a culture of safety and excellence in healthcare organizations. Join us for an engaging and informative session that delves into the dynamic interplay between leadership, patient safety culture, and improved outcomes. This one-hour session will equip healthcare executives, managers, clinical leaders, and aspiring healthcare professionals with essential insights and strategies to become influential leaders in patient safety. Explore the components of a robust patient safety culture, learn how different leadership styles impact safety practices, and uncover the significance of leadership commitment and transparent communication. Through real-world case studies and interactive discussions, you'll gain a comprehensive understanding of leadership's impact on patient safety and the practical steps to implement within your organization. Whether you're at the helm of a healthcare institution, leading a clinical team, or just starting your healthcare journey, this session will empower you to drive positive change and create a safer environment for patients and staff.

Session Track: Applied Improvement

Speakers: Ms. Salma Ismail

Moderator: Ms. Naglaa Sallam

CPD:

Level: All

Learning Objectives

• To apply improvement science concepts, methods, and tools to bring about meaningful and sustainable changes in healthcare
• To develop the capability to manage unexpected challenges while maintaining day-to-day operation
• To enhance the capacity for rapid, data-driven decision-making to drive improvement initiatives

Description

The Institute for Healthcare Improvement (IHI) developed a framework for delivering high care value in 20081. The IHI innovation group invented the value management approach, which was re-designed by Heart Hospital (HH), in collaboration with IHI and Hamad Healthcare Quality Institute (HHQI) with focus on improvement1. This led to the Value Improvement Program (VIP), aiming at improving the value at unit level which was piloted in 2018. Successful experience of the VIP has spread to all HH units.

Session Track: Person-Centered Care

Speakers: Mr. Sharin Varghese Ms. Teena Michael Ms. Mary Ruth

Moderator: Ms. Naglaa Sallam

CPD:

Level: All

Learning Objectives

• To enable ≥90% of patients to set their personal health goals in collaboration with the Health Care Team in HDU-B and C by Sept 2023
• To reduce heart failure readmission of patients through their health goal in collaboration with the Health Care Team
• To increase the quality of life of heart failure patients through their health goals in collaboration with the Health Care Team

Description

Heart failure (HF), impacting over 64 million people globally, poses significant challenges in healthcare due to its high morbidity and mortality rates. A key to improving outcomes lies in patient empowerment through setting person-centered health goals (1). This quality improvement project aimed to enable at least 90% of HF patients to collaboratively set health goals with their healthcare team by September 2023 in High Dependency Units (HDU) B and C, Heart Hospital, Hamad Medical Cooperation, Doha, Qatar.

Session Track: Person-Centered Care

Speakers: Dr. Susu Zughaier Prof. Asif Khan Dr. Mohamad Saad

Moderator: Dr. Kedar Mate

CPD:

Level: All

Learning Objectives

• Understand the latest advancements in AI technology and their potential impact on healthcare
• Explore the implications of AI for patients, health and care workers, and wider society

Description

Join us for an engaging panel discussion with local, national, and international experts in the field of AI as they explore the future of artificial intelligence in healthcare. Our panelists will discuss the latest advancements in AI technology and how they could transform the patient experience and clinical practice. They will also examine the implications of AI for patients, health and care workers, and wider society. This session will provide attendees with a unique opportunity to learn from leading experts in the field and gain insights into the future of AI in healthcare.

Session Track: Leadership and Innovation in Healthcare

Speakers: Mr. Göran Hendriks

Moderator: Ms. Victoria Terry

CPD:

Level: Intermediate

Learning Objectives

• Understanding Healthcare as a system
• Identify quality methods and tools for improvement
• Discuss leadership and management principles relevant to health care organizations

Description

Building trust in a health and care system is an ongoing process that requires collaboration and transparency among providers, leaders, and the citizens in the community. When the citizens have confidence in the system, they are more likely to seek care if needed, engage in preventive measures, and adhere to treatment plans.

Session Track: Person-Centered Care

Speakers: Dr. Dominique Allwood Prof. Mahmood Adil Ms. Maureen Tshabalala Dr. Amar Shah

Moderator: Dr. Omar Ismail

CPD:

Level: All

Learning Objectives

• Increased awareness of the challenges and opportunities for delivering community health improvement
• Actionable insights to drive positive change and enhance healthcare delivery in the community

Description

In this session participants will hear diverse perspectives from a range of leaders and practitioners, to gain a deeper understanding of the challenges and opportunities for delivering community health improvement. Through this panel discussion, attendees will be equipped with actionable insights to drive positive change and enhance healthcare delivery in the community.

Session Track: Applied Improvement

Moderator: Dr. Raifeh Qaddoura

CPD:

Level: All

Learning Objectives

• Explore the key components of the conceptual model that highlight the factors influencing engagement in Quality Improvement (QI) initiatives
• Formulate strategies aimed at increasing healthcare professionals' participation in Quality Improvement (QI) initiatives

Description

The engagement of healthcare professionals in QI is influenced by a myriad of factors spanning organizational, individual, and program-specific levels. Recognizing and addressing these barriers and facilitators can pave the way for more effective and inclusive QI initiatives in healthcare settings.

Session Track: Applied Improvement

Moderator: Dr. Adeel Butt

CPD:

Level: All

Learning Objectives

• Why publish quality improvement?
• How to make the biggest impact with your paper
• Overview of academic publishing and how to choose a journal
• What do editors do and what do they look for
• Top tips from editors to maximise your chance of acceptance
• Where do authors normally go wrong and how to avoid these
• Accepted for publication. What next?
• Q&A

Description

Join this session to learn more about how to publish your quality improvement work. Whether you're a beginner or regular author, hear advice about where to publish your work, how to navigate the submission process and what you should think about before writing your manuscript. We'll also be sharing top tips from editors to maximise your chance of acceptance.

Session Track: Quality & Safety

Moderator: Ms. Asmaa Mohamed

CPD:

Level: All

Learning Objectives

• Understand the significance of maternal sepsis in healthcare and its impact on maternal mortality
• Understand why early recognition and management are essential to improve patient outcomes and safety
• Understand how data collection and analysis play a crucial role in informed decision-making and continuous improvement

Description

Sepsis is a significant contributor to maternal mortality worldwide[Ref1], with one-third of HMC deaths in 2016 attributed to sepsis. The Obstetrics and Gynecology team conducted a thorough data collection and analysis of pregnant women diagnosed with sepsis during pregnancy or within six weeks postpartum. The primary goal is to reduce maternal sepsis-related mortality and morbidity through a structured approach[Ref2], aiming for a 100% compliance rate with the sepsis Golden Hour Six Bundles.

Session Track: Quality & Safety

Moderator: Mr. Roderic Dayag

CPD:

Level: All

Learning Objectives

• Showcase the VIP project's impact on staff empowerment, capacity-building, and fostering a culture of continuous improvement
• Illustrate ongoing evaluation efforts within VIP, emphasizing systematic assessment using IHI Knowledge Domains and providing evidence of learning progress
• Present a comprehensive overview of the VIP evaluation process, highlighting its significance in ensuring a well-rounded understanding of quality improvement tools and achieving key project objectives
• Detail the VIP project's strategy for proactive identification of gaps in system processes, emphasizing its role in driving continuous improvement and enhancing organizational effectiveness. Additionally, implement an early screening program for hearing loss, raise awareness about hearing health, and reduce the financial burden through proactive intervention

Description

The Value Improvement Program (VIP) at ACC focuses on enhancing healthcare service value through data-driven decision-making and interdisciplinary collaboration. VIP projects contribute to improved patient care, operational efficiency, cost savings, and staff engagement. The Audiology and Balance Unit at the Ambulatory Care Center addresses workplace noise-induced hearing loss, collaborating on national programs. Launched in 2023, their initiative targets high-noise departments, revealing 30% untreated hearing loss. The comprehensive approach includes early screening and awareness to reduce Noise Induced Hearing Loss effectively.

Session Track: Leadership and Innovation in Healthcare

Speakers: Dr. Kedar Mate Dr. Hanadi Al Hamad

Moderator: Dr. Reham Negmeldin

CPD:

Level: All

Learning Objectives

• Understand the principles behind age friendly care and how it has been implemented across different systems
• Describe benefits of becoming an Age-Friendly system

Description

In this panel discussion moderated by Dr Kedar Mate and Dr Dr. Hanadi Al Hamad , teams that implemented Age-Friendly Culture in their services will share their journey and discuss opportunities, challenges and lessons learned.

Session Track: Population Health

Speakers: Ms. Maureen Tshabalala Dr. Sodzi Sodzi-Tettey

Moderator: Ms. Clara Rodriguez

CPD:

Level: All

Learning Objectives

• Understand the various strategies developed through South Africa’s #StaffCare Project for promoting healthcare team resilience
• Analyze the key lessons learned from the #StaffCare Project, with a focus on effective virtual network utilization and the role of pre-existing local networks
• Develop strategies for sustaining and scaling workforce well-being initiatives, including securing leadership mandates and fostering external partnerships

Description

This session explores the transformative #StaffCare Partnership Initiative, born out of the COVID-19 pandemic in 2020, where the Institute for Healthcare Improvement (IHI) collaborated with the Western Cape Department of Health to prioritize the physical and emotional well-being of healthcare staff.
This session delves into the innovative health system learning intervention in response to an evident need to help leaders and managers support and protect an already stretched and vulnerable workforce. Learn how this initiative expanded beyond the Western Cape, to support healthcare workers in other provinces.
Discover key lessons learned from this project, including the importance of pre-existing local networks, and maximizing virtual platforms. Gain insights into sustaining the momentum, securing leadership mandates, and leveraging external partnerships for enduring impact. Join us to explore the transformative journey of #StaffCare and extract valuable lessons applicable to workforce well-being initiatives in diverse global contexts.

Session Track: Applied Improvement

Moderator: Dr. Firas Haddad

CPD:

Level: All

Learning Objectives

• Analyze the impact of simulation and technology on healthcare education, evaluating its potential to enhance the skills and competencies of healthcare professionals, with a focus on patient safety
• Explore best practices from the Middle East and global regions, showcasing effective strategies for elevating healthcare education, training quality, and safety

Description

Examine the role of simulation and technology in healthcare education and how it can improve the skills and competencies of healthcare professionals while ensuring patient safety. Share best practices from within the Middle East and from other regions that have successfully improved healthcare education and training quality and safety.

Session Track: Quality & Safety

Moderator: Dr. Sanoj Ali

CPD:

Level: All

Learning Objectives

• Learn about Procedural Sedation in NICU
• Novel use of Buccal Midazolam for safety of Procedural sedation in neonates

Description

Procedural sedation with buccal midazolam under neonatologist supervision is safe, efficient, and effective in babies undergoing MRI in this single-center study. Larger studies may be warranted to assess the suitability of this modality for wider implementation.

Session Track: Applied Improvement

Moderator: Ms. Fadia Hasan

CPD:

Level: All

Learning Objectives

• Explore how to effectively facilitate post-simulation reflective learning conversations as a debriefing method
• Describe the strategies to be used during the post-simulation reflective learning conversations to optimize learners’ clinical reasoning, judgment, and decision-making skills
• Describe the development and validation of a RLC model in consideration of different influencing and contributing factors to optimize clinical reasoning while attending group-based RLC

Description

Simulation-based education effectively immerses healthcare professionals in scenarios that mimic clinical situations, mitigate patient safety risks, and practice with focused learning opportunities (1). Debriefing is an essential part of a simulation, and Reflective Learning Conversations RLC is a form of simulation debriefing that incorporates empathic, active, and reflective discussions shared between a small group of participants. The RLC is facilitated by a trained/competent facilitator to enhance clinical reasoning skills, hence, improving patients’ outcomes (2). The impact of group-based RLC on clinical reasoning levels especially with contributing factors of scenario complexity; learners’ experiences; seniority; backgrounds; and competence levels in a multicultural learning environment has not been previously investigated (3). This describes the development and validation of a simulation RLC model in consideration of different influencing and contributing factors to optimize clinical reasoning while attending group-based RLC.

Session Track: Quality & Safety

Moderator: Mr. Zenat Kanfosh

CPD:

Level: All

Learning Objectives

• Apply the quality improvement methodologies within the Pediatrics Emergency department. Focus on value improvement initiatives. Analyze successful projects. Identify, measure, and enhance value in healthcare delivery
• Describe the strategies employed by the Pediatrics department to improve access to care in the OPD. Explore innovative approaches to streamline processes, reduce waiting times, and ultimately enhance the overall patient experience in outpatient settings
• Explore the quality improvement initiatives implemented within the inpatient services of the Pediatrics department. Analyze successful projects. Apply practical insights to enhance the quality of care, patient safety, and overall satisfaction in inpatient settings, contributing to continuous improvement efforts

Description

In a one hour session the pediatrics department, role models how a meso-system in HMC utilize quality improvement focusing on three core objectives. First, explore the principles of value improvement, gaining insights into their application within pediatric care and the identification of measurable improvements. Shift your focus to outpatient settings, understanding strategies employed to enhance access to care and elevate the overall patient experience. Finally, examine best practices in quality improvement within inpatient services, emphasizing patient safety and satisfaction. This comprehensive session provides practical insights into successful projects, contributing to a deeper understanding of optimizing healthcare delivery and patient-centered practices.