Doug Johnson
Doug Johnson is a past recipient of the Experience Management Award, recognizing the "top creator of experiences" in the United States, as described by the authors of The Experience Economy. His experience in design leadership includes seven years in healthcare, 11 years in destination retail, four years leading a marketing agency, and five years in professional sports. Five years ago, he was hired as Edward-Elmhurst Health’s first-ever Patient Experience Officer and leads the person-centered care efforts for the health system.
