​When you arrive at the hospital, you should report to the admitting counter at reception. Here you will be issued with an admission card. Once your admission has been processed, you will be accompanied to your room by a member of hospital staff. You will be given the opportunity to provide emergency contact details of friends or relatives, sponsor or employer during your initial nursing assessment on the ward.
 
Healthcare team
If you have any questions or problems during your stay, you should contact your assigned nurse or healthcare provider who will be happy to address any concerns or queries. Your doctors, nurses and case manager should discuss all treatments and procedures with you and provide an appropriate explanation. They should also provide you with educational leaflets and information according to your needs. If you think it is necessary for you to see your medical records, these can be requested. A Patient and Family Handbook are also available with more information about services relevant to patients and visitors.
 
Inpatient care
You will be asked to provide written consent for certain procedures and diagnostic tests which you may need during your stay. All the necessary information relating to your required treatment, surgery or procedure will be provided, allowing you to make an informed decision about consent.

Patients are allowed to refuse treatment or tests and the consequences of refusal will be clearly explained by medical staff. As Rumailah Hospital is a teaching hospital, medical students and researchers make an important contribution to the development and advancement of the hospital. If you do not wish medical students to be part of an element of your care, please notify your assigned nurse. This is also the case if wish to be omitted from teaching or research programs.
 
Room allocation
Shared rooms (five, four, three or two bedded rooms) are the most common available rooms at Rumailah Hospital. Single room allocation is restricted according to the medical needs and condition of patients.
 
Facilities
On the wards you will be provided with access to:
  • TV
  • The Holy Qur'an
  • Wi-Fi
Please note that there are laundry services in the ward. Also note that although mobile phones are permitted on most wards, they are forbidden in some units and during some procedures. Patients are provided with meals and snacks on the wards at the following times: 
  • Breakfast: 7am 
  • Snack: 9am 
  • Lunch: 11am 
  • Snack: 3pm 
  • Dinner: 6pm
Parking
Parking is free of charge for patients and visitors of Rumailah Hospital. Designated parking spots for persons with disabilities are located in parking areas closest to the main entrance.
 
Smoking restrictions
As per Qatar Law, smoking is prohibited in all public areas including the wards and all HMC grounds. All hospitals within the HMC are smoke free. This smoking restriction extends to all staff, patients and visitors. Any person(s) smoking in the hospital or on hospital grounds will be asked by security to immediately cease smoking and a fine may be issued.