Aggression/Violence
CNE: 3.5
Coordinator: Ms. Jennifer Johnson


This three and a half hour workshop teaches participants about the concepts of anger, aggression, violence and acting out. It identifies one’s own reactions to situations, signs and symptoms of anger and the stages of violence. Participants will learn de-escalation skills as well as the practical skills of break-away and holding techniques.

It is suitable for all nurses at every level in every discipline - but particularly aimed toward mental health, emergency department and medical units.

Assessment of Pain using Premature Infant Pain Profile (PIPP)
CNE: 2
Coordinator: Mr. Faisal Manakkal


This program is intended for nurses who regularly work with preterm and term babies. It aims to address the correct use of the newly introduced pain scoring system known as the Premature Infant Pain Profile (PIPP). Participants will learn how to rate physiological indicators (changes in heart rate, oxygen saturation), behavioral indicators (degree of brow bulge, eye squeeze and naso-labial furrow) and contextual indicators on a three point scale, which will then be added up for a final score.
Participants will learn what the scores mean and how to respond to these scores. Through video clips, the information presented will be consolidated through step by step demonstration of how the tool is to be used. Finally each participant will be asked to score a correct PIPP on 2 different video clips for verification of knowledge transfer and competence.

Basic ECG Skills Applied to Practice
CNE: 9
Coordinator: Ms. Fiona Milligan


A one and a half day course designed to provide basic understanding and practical application skills in 12-Lead ECGs within clinical practice areas; incorporating recognition of normal sinus and peri arrest rhythms. The course is aimed at developing critical thinking skills in managing peri and arrest situations using simulation scenarios and AEDs.

Brain Stimulation Therapies
CNE: 1
Coordinator: Ms. Jennifer Johnson

This one hour lecture, aims to provide mental health nursing staff with up-to-date cognitive knowledge on various brain stimulation therapies that are becoming popular in many parts of the world. It aims to assist staff to become aware that Electroconvulsive Therapy (ECT) is not the only brain stimulation therapy that is being used. The lecture aims to provide staff with a base on which to further explore new methods of treatment used in mental health and be able to discuss this in the new interdisciplinary team meetings held in mental health.

Care of Adolescents on Inpatient Psychiatric Units
CNE: 25
Coordinator: Ms. Jennifer Johnson


This five day workshop, developed by ‘Sick Kids’, delivers cognitive knowledge on the normal developmental stages in adolescents, common mental health conditions and issues in adolescents and appropriate nursing care for adolescents who are admitted. In AHS, a OSCE-based section to assess clinical skills. It is suitable for inpatient mental health nurses.

Care of Patients with Traumatic Body Image Problem
CNE: 4
Coordinator: Ms. Ludy Senoc


This activity aims to promote the inherent concept of body image that encompasses the uniqueness of a person’s life. The program will discuss the concept of body image and body image disturbance, underlying effect of body image disturbance and psychosocial theories and coping mechanisms that gives insight on the experiences of an individual with body image problem. In lieu of this, the nurses are strategically working in the clinical areas where this situation is commonly taking place, hence, specific nursing interventions are presented that would bring holistic care to these patients.

Care of Mechanically Ventilated Patients for Non ICU Nurses
CNE: 5
Coordinator: Ms. Rawia Ali Amin Sa’Abneh


This program is purposefully designed to equip non critical care nurses for the essential current evidence-based practices in caring for long term mechanically ventilated patients. Following completion of all program requirements, the nurses are expected to competently demonstrate safe and effective clinical expertise in caring for these patients.

The program is a combination between class sessions; where brainstorming and group discussions are encouraged. Case scenarios and a facilitated practice (simulation activities) are also provided. This will be followed by clinical application of selected theoretical points that will be facilitated in bedside. Following that, the Nurse Educator will assess some of the related competencies.

Competency Assessment Workshop
CNE: 4
Coordinator: Mr. Emad Ayoub Yacoub Al Omari


This program is designed to provide HMC Head Nurses, Charge Nurses and competency validators with the knowledge and skills required to perform an objective competency assessment process that reflects the Nursing Education and Research Department Model in assessing the clinical competence of nursing staff.

Participants will gain a greater understanding of concepts related to competency and competency assessment, competency framework and identifying the level of clinical competency, in addition to the skills required to write competency statement, performance criteria and assessment criteria.

Critical Care Foundation Program
CNE: 30
Coordinator: Mr. Emad Ayoub Yacoub Al Omari

This course is designed to provide critical care nurses in HGH with the knowledge and skills required to care competently and safely for critically ill patients.

It focuses on having nurses expand their knowledge, and psychomotor skills associated with immediate and accurate assessment and of comprehensive nursing care for patient with acute life threatening illness and attitudes through reflection in and on action in clinical settings. To deliver quality nursing care according to patient priorities with different body system alterations, different types of invasive devices and different types of machines used in critical care settings.

It enables nurses to use the nursing process as an approach of providing holistic patient care. Critical thinking, clinical judgment, decision making and team work are emphasized in this course.

Critical Care Foundation Program
CNE: 27
Coordinator: Mr. Emad Ayoub Yacoub Al Omari


This course is designed to provide critical care nurses with the knowledge and skills required to care competently and safely for critically ill patient. It focuses on having the nurses expand their knowledge, and psychomotor skills associated with immediate and accurate assessment and of comprehensive nursing care for patient with acute life threatening illness and attitudes through reflection in and on action in clinical settings, to deliver quality nursing care according to patient priorities with different body system alterations.

Delivering Effective Mental Health and Psycho-education
CNE: 2
Coordinator: Ms. Jennifer Johnson


This workshop aims to provide clinical staff with cognitive knowledge and clinical skills to effectively deliver mental health education in both a formal and informal situation to mental health clients. Staff have to successfully complete a competency on mental health education in the clinical setting.

Developing Effective Mutual Goal of Care
CNE: 4
Coordinator: Ms. Ludy Senoc


This activity is designed to augment the staff’s knowledge, skills and attitude in delivering care towards their patient especially in developing and increasing active participation of patient towards their treatment. The presentation will discuss the Goal Attainment Theory of Imogene King which explains about the personal, interpersonal and social system of every human being that is significant in achieving the goals of care. It is further outlined in the steps of nursing process to allow the appropriate contextualization of the said theory in the clinical area. Each participant will be given a chance to apply this said theory at the end of the presentation based on the given case scenario which they will role play as an application of this activity.
Developmental Care Workshop for Neonatal Staff
CNE: 9
Coordinator: Mr. Faisal Manakkal


This one day workshop provides the participants with the knowledge and tools to practice interventions that are developmentally supportive in the management of extreme preterm, preterm and sick term infants through didactic presentations, simulation, case studies, individual and group work. The workshop include the skill to attain individualizing of care in response to infant cues, handling and positioning measures, reduction of noxious environmental stimuli, cue based care, education and involvement of parents, and acknowledgment that they are the most important people in infant's life and critical to the infant's emotional, social and physical well being.
In addition, participants will learn how to counsel and interact with parents, how to encourage kangaroo care and devise ways to shape the Neonatal Intensive Care Units (NICU) of the future to be family and baby friendly.
The CNE is awarded on completion of classroom attendance and the clinical validation of competencies.

Diabetic Foot Care
CNE: 14.5
Coordinator: Ms. Colette Marie Cosgrove


With view to application of care and improvements in patient safety outcomes, this program (phase 1) is designed to support staff nurses in their assessment of the patient managing Diabetes Mellitus. It focuses on prevention and early detection of complications in feet and aims to educate patients and caregivers with immediate interventions that hopefully will have a positive impact on admission avoidance and reduction in complications such as, diabetic ulcer, surgical interventions and amputations.
It engages in proactive nursing interventions working towards the achievement of excellence in delivery of care for diabetic patients. There will be a three hours presentation and workshop addressing the clinical pathway, guidelines, classification of risk and management of the patient’s feet. The aim of the course is to develop awareness to staff as when to refer and who is involved in this process. The workshop is a reflection of the proactive work of staff in home healthcare services that put in with regards to improving patient safety outcomes.
There is a self study guide that supports the presentation and nurses will be awarded 14.5 CNE points upon completion. This material can be used to develop patient care plans and case studies and offers trust members support in knowing what is expected in patient assessment.
It can also be a stepping stone onto a pathway of sub-specialty training for Diabetic Nurse Educators. Case study presentation to colleagues can be evidence for portfolio development of the ability to share knowledge and expertise. Competency is gained by application in practice and validated by competent others.

Dissociative Disorders with Focus on Dissociative Identity Disorder
CNE: 3
Coordinator: Ms. Jennifer Johnson


This three hour workshop aims to provide nursing staff working in mental health services with cognitive knowledge on this uncommon mental health disorder which many nursing and other multi-disciplinary staff find challenging to diagnose, treat and care for. The workshop uses a knowledge-based approach together with activities for understanding the cause of this disorder, formulating nursing care interventions and reflecting on how the care for these clients within their acute care settings. Articles are provided for reflection. Films to watch are suggested.

Effective Patient/Family Education Program
CNE: 50
Coordinator: Mr. Tawfiq Abd Elqader A. Elraoush


This is an introductory program that is designed to support nurses who are currently working in or transitioning into the Patient/Family Education Department at HMC to be equipped with essential tools to become effective Patient Educators. Moreover, active engagement in this program will facilitate increased insight into the most effective patient education strategies – including emerging trends that are advocated to enhance patient adherence to his/her plan of care in a hospital or community setting.

Utilizing a patient-centered approach, this program provides specific strategies for communicating in a way that motivates patients to take action. Crucial to this approach is an understanding/internal valuing of the patient/family as a partner in the patient education process. Specifically, the program explores patient concerns and challenges that may interfere with patient adherence to recommendations thereby enabling Patient Educators (PFE’s) to gain enhanced insight from a patient/family perspective and subsequently promotes the ability to devise communication strategies that can empower patients to overcome obstacles (that are either real or perceived). In addition, it examines the challenges that PFE’s may face in conducting effective patient education. Through using case examples to illustrate key points, this program moves beyond theory to offer practical application principles in the real world.

Environmental Safety in Mental Health Units
CNE: 2.5
Coordinator: Ms. Jennifer Johnson


This workshop aims to provide staff with basic cognitive knowledge on environmental safety aspects when working with mental health clients and assist them to apply the aspects practically. It is suitable for nurses working clinically in mental health as well as unit leaders. Staff have to formulate an environmental checklist.

Facilitating Effective Activity Group Therapy
CNE: 2
Coordinator: Ms. Jennifer Johnson


This workshop aims to provide nursing staff working in inpatient acute/chronic units, community health services and residential services, with cognitive knowledge on activity groups and clinical skills to appropriately select purposeful activity groups and effectively run them for acute and long term clients and clients who attend day care services. Staff have to complete a competency in the clinical setting on activity group.

Golden Hour Management of Preterm Babies
CNE: 1
Coordinator: Mr. Faisal Manakkal


This activity is to educate the neonatal and Labor Room staff nurses on the series of systematic steps which is to be followed by the delivery team in the management of extreme preterm babies less than 28 weeks of gestation from the time of delivery expected to the admission to the NICU and beyond. This helps the labor room and care delivery team to organize the workload and to reduce the unwanted handling of the extreme preterm babies and thus minimize the complications and to improve the neuro-developmental outcomes.

Introduction to Digital Library Program
CNE: 2
Coordinator: Ms. Amal Mehsin S.A. Al-Harbi


This activity is designed to provide all nurses with the knowledge required to identify Digital Library website. Evidence-based practice can be enhanced through the use of Digital Library which is a cyclical process that derives questions, concerns or interests. This is achieved through identification of global health care needs. We can progress to address these questions by generating knowledge and evidence to effectively and appropriately meet these needs in ways that are feasible and meaningful to specific populations, cultures and settings. This evidence is then appraised and synthesized and transferred to service delivery settings and health professionals who then utilize it and evaluate its impact on health outcomes, health systems and professional practice.

Introduction to Research and Evidence-Based Practice
CNE: TBD
Coordinator: Ms. Fiona Milligan


This is a two-day program comprising of introduction to research, evidence-based practice, quality improvement strategies and critical thinking for nurses.

K2 Fetal Monitoring Training program
CNE: 10 on every 6 months completion
Coordinator: Ms. Shirley Johnson and Ms. Simy Sebastian (K2 Administrators)


K2 is a web-based e-learning system that provides comprehensive training in the assessment of fetal status during labor. The system provides core knowledge of acid base fetal physiology and cardiotocography interpretation. The training simulator presents real life cases to support clinicians to improve their decision making skills in overall assessment and management of obstetric patients. This program also allows users to test their core knowledge through the self assessment tool. It also includes maternity Crisis Management modules that cover obstetric emergencies like shoulder dystocia, APH, PPH, preeclampsia, etc. Hence, it helps in raising the standards and reducing morbidity and mortality.

Mental State Examination
CNE: 2
Coordinator: Ms. Jennifer Johnson


This two hour training workshop teaches participants about the Mental State Examination and how to perform it. It discusses the various assessment areas and includes a role play session as well as a competency to do once the participant has practiced within the clinical situation. It is suitable for Emergency Department nurses and mental health nurses as well as general nurses who need to assess the mental state of their clients.

Neuroleptic Malignant Syndrome (NMS)
CNE: 1
Coordinator: Ms. Jennifer Johnson


This one hour lecture teaches staff about NMS, recognition and the development of a process to follow to identify it and action to take. It is suitable for nurses working in mental health, Emergency Department, medical areas and Long Term Care Unit.

Obstetric Simulation Training
Precipitate Delivery (CNE: 2)
Postpartum Hemorrhage (CNE: 2)
Eclampsia (CNE: 2)
Coordinator: Ms. Shirley Johnson


The aim of this program is to use simulation as a teaching mode, to provide more hands on experience to our staff in obstetrics. Through this educational program the nurse’s knowledge, skills and attitudes regarding nursing care and management of patients with obstetric emergencies are improved. The simulated education and clinical practicum provides the learner with opportunities to integrate and apply central concepts and a critical care skill set in (simulated) clinical practice.

This course allows training in both basic and advanced maternal care, with the aim to improve staff skills and confidence in assessment and planning, critical thinking skills, team communication and team roles. All scenarios have a group team debriefing on the observed management of obstetric emergencies.

OR Foundation Program
CNE: 15
Coordinator: Mr. Fawwaz Rashad Ahmed Al Amiri


This foundation program focuses on the core competencies needed by OR nurse to function independently in perioperative area and to provide with essential information for the delivery of safe perioperative patient care and a safe work environment.

Overview of Eating Disorders
CNE: 1.5
Coordinator: Ms. Jennifer Johnson


This one and a half hour lecture aims to provide updated cognitive information on eating disorders. It aims to provide an overview of the main eating disorders and serve a base for further education on each disorder. It is aimed at nursing staff who work clinically in mental health.

Palliative Care Passport
CNE: 16 for Part 1
Coordinator: Ms. Jennifer Johnson


Palliative Care Passport Part 1 is the foundation part of a three part program that is designed to improve the knowledge, skills and attitudes of nurses directly working with patients and their families who have palliative care needs.
Part 1 of the program is comprised of three days classroom contact time with clinical-based activities to be undertaken between each day.

Pediatric ABGs
CNE: 3
Coordinator: Ms. Leena Varghese


Interpreting blood gases is an acquired skill that presents a challenge to most nurses. In order to strengthen this skill, nurses need to have familiarity and constant practice in interpreting blood gases. It is a tool that can be used in adjunct to health assessment. Better understanding of how blood gas imbalances affect the patient’s body will lead to proactive/anticipatory nursing care. Collaborative learning through discussions, case studies and critical thinking will be utilized to deliver the program.

Pediatric Health Assessment and Physical Examination
CNE: 25
Coordinator: Ms. Leena Varghese


This course is designed for pediatric nurses to help refine their history taking, psychosocial assessment skills and enable them to achieve competence in performing physical examination of children of all age groups. The course focuses on promotion of health in pediatric population from the new born to adolescence. The course will enable the nurses to modify the approaches as per the age and developmental stage of the child. Nurses will develop their skill in clinical observation and enhance their ability to identify signs of serious alteration in health condition that require urgent intervention. Course consists of team-based and individual learning which includes didactic sessions, interactive discussions and lab demonstration and practice.

Pediatric Pharmacology-Critical Care Drugs
CNE: TBD
Coordinator: Ms. Leena Varghese


This course is designed as a pharmacological update for nurses working with critically ill children. It is a self learning course with exercises and quizzes after each chapter. The participants are expected to complete the self study quiz before class. The course will have three contact hours followed by summative evaluation of the course.

Pediatric Trauma Initial Assessment and Management
CNE: 3
Coordinator: Ms. Annie Shaji

Purpose : Demonstrate the ability to competently (Level 3-Benner’s 1984 Novice to Expert Continuum) apply the principles of trauma care as per American College of Surgeons Committee on Trauma Guidelines to assess and treat acutely injured pediatric patients in Emergency Department HGH and PEC and thereby provide optimal patient care and achieve successful patient outcomes.

Content:
• Anatomic and physiologic differences in children
• Common injury patterns based on mechanism of injury
• Primary survey and Secondary Survey (Evaluation of A,B,C,D,E and head to toe evaluation) of pediatric trauma patients - ACS guidelines
• Utilization of Broselow tape while caring for pediatric trauma patients

Planning Effective In-Service Education Program
CNE: 5
Coordinator: Mr. Tawfiq Abd Elqader A. Elraoush


This workshop is designed to familiarize proficient nurses in hospital facilities on how to plan for in-service activity using the NER forms and applying the principles of outcome-based education. The participants will be given a chance individually to practice developing learning outcomes. Also, they will be given a chance to explore different teaching and assessment strategies using the developed handouts.

Providing Effective Face to Face Feedback
CNE: 3
Coordinator: Ms. Kholoud Saqr SF Al-Majed


This CNE interactive learning activity is designed for nursing preceptors, Charge Nurses and all nurses interested in providing feedback in order to enable them provide effective and constructive feedback. The activity includes definition of effective feedback, benefits of providing effective feedback, principles of providing effective feedback, selected tools for providing effective feedback, techniques of handling bad reactions to feedback, and provision of many scenarios of effective versus ineffective feedback, with giving the opportunity for the learners to reflect on their own experiences in dealing with feedback.

Psychiatric Nursing Intervention
CNE: 33
Coordinator: Ms. Jennifer Johnson


The PNI course is a follow on to the PNO course and aims to equip staff with mental health nursing skills needed to appropriately and effectively interact with mental health clients.

This course aims to provide mental health nursing staff at all levels with the cognitive and clinical skills needed to use milieu therapy in assisting clients to heal, effectively leading activity groups and mental health education sessions, use the appropriate communication techniques and problems solving skill with clients, plan for behavior modification and know when and how to use limit setting effectively. It also provides cognitive knowledge on de-escalation, teaching social skills and assists staff to identify various crisis situations for clients and help clients set goals.

Staff are assessed through a variety of methods during the theoretical training which includes role play and simulations as well as competencies in the clinical setting which take place within the month directly following the class based activities.

The course is geared towards nursing staff that are not trained in mental health nursing, but serves as a “refresher” course for new staff as well as informing them of policies and practices for HMC Mental Health Services.

One week theory in class
One month for completion of competencies in clinical setting: Activity Group and Mental Health Education

Psychiatric Nursing Introductory Program
CNE: 12
Coordinator: Ms. Jennifer Johnson


This course aims to provide newly hired and onboard mental health nursing staff at all levels with the basic cognitive knowledge and skills needed to assess a mental health client, establish and maintain a therapeutic relationship with clients and be able to assess the risk of and manage the mental health emergencies of potential suicide and aggression/violence.
Although the course is an orientation course, it is also applicable to onboard staff that do not have education or further training in mental health nursing.
In addition to providing the cognitive knowledge and skill needed in the mentioned areas as requirement to work in HMC mental health services, it also serves to familiarize staff with the policies on these vital areas.
The course aims to provide staff with insight needed for developing a relationship with a client whilst at the same time ensuring safety as a priority.
Staff are assessed through a variety of methods during the theoretical training which includes role play and simulations, but also competencies in the clinical setting which take place within the month directly following the class based activities

One day theory
One month for completion of 3 competencies in clinical setting: Mental State Examination, Suicide, Aggression/Violence

Safe Management of Patients with Implantable Vascular Devices
CNE: 4.5
Coordinator: Ms. Sujatha Shajy


The purpose of this continuing educational activity is to equip the nurses with essential knowledge and skills needed to provide safe care to patient with IVAD. This training activity includes series of activity based teaching strategies to promote knowledge transfer. Nurses are provided enough practice sessions in simulated setting prior to competency validation. During practice sessions nurses are given opportunity to critically reflect on their practice and enhance their skills in a supported simulated learning environment. Flexible time frame is planned for practice sessions to accommodate the needs of diverse learners.

SBAR-A Standardized Approach to Handoff Communication
CNE: 3
Coordinator: Ms. Sujatha Shajy


The purpose of this SBAR workshop is to equip the medical unit nurses with knowledge and skills to apply SBAR model in healthcare communication. This workshop session includes series of learning activities which would help the learners to identify the right and wrong practice in healthcare communication, and select the best practices in healthcare communication. Use of various case scenarios will assist the learners to develop skills in organizing their thoughts and use a systematic communicative approach when patient care information is presented to healthcare disciplines. The evaluation strategies used would provide opportunities for the learners to demonstrate competence in using this SBAR model in simulated and clinical setting.

Soul of Service Training Program
CNE: 16
Coordinator: Ms. Shirley Johnson


The Soul of Service training program for nursing staff was initiated in October 2010 with the purpose of achieving ‘hospitality service excellence’ at bedside in HMC.

The aim of the program is to develop a philosophy that inculcates the spirit and soul of service that becomes the fabric of nursing service in HMC, which will improve patient and staff satisfaction. Patients will no more be treated as customers but as our GUESTS!!

Our aim through the Soul of Service training program is to promote therapeutic communication and positive impression, developing right attitude, dealing with difficult patients, handling complaints, telephone etiquette, and using the SBAR technique during hand-off. The confidence levels of staff are increased with the experience they get from the role plays and interactive workshop during the training.

The program is for 2 days, currently offered monthly to 35 staff per session at the Hamad Medical City Club Hotel.

Substance Abuse Disorders
CNE: 3
Coordinator: Ms. Jennifer Johnson


This three hour workshop aims to assist nursing staff identify their personal attitudes toward abuse of substances and resultant impact on nursing care. It provides staff with knowledge on substance abuse, assessment of clients and treatments as well as documentation used at HMC. It covers the most common substances misused in Qatar: alcohol, cannabis, amphetamines. It is most suitable for mental health and medical nurses.

Suicide: Nursing Risk Assessment and Care
CNE: 2
Coordinator: Ms. Jennifer Johnson


This two hour workshop aims to provide staff with cognitive knowledge about suicide, reflect on their practice of care with suicidal clients, be able to use the assessment and observation forms and develop interventions for caring for suicidal clients. It is suitable for nursing staff in all disciplines.

Workshop: Confidentiality in Mental Health
CNE: 1.5
Coordinator: Ms. Jennifer Johnson


This one and a half hour workshop aims to provide nursing staff at all levels in mental health nursing with knowledge on confidentiality in mental health. It aims to explore various issue specific to mental health and provide the nursing staff with insight as to respecting a client’s confidentiality whilst maintaining family/friends in the client’s care. The activity aims to use examples specific to Qatar which impact on a client’s confidentiality rights.