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Date
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Article and Abstract
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Dec-14
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Title: The impact of eLearning on Nurses’ Professional Knowledge and Practice in HMC
Abstract:
Continuing education in a clinical environment is challenging for all health care organizations. E-learning was noticed to be increasingly used in Hamad Medical Corporation – QATAR as part of its IT (Information Technology) Strategy implementation which encourages nursing education. Learning opportunities were provided through their enrollment in e-learning courses catered by ictQATAR (the Supreme Council of Information & Communication Technology) to promote their management and leadership abilities, and IT skills. In spite of the eagerness noticed among the staff to enroll themselves in the courses and making use of the educational opportunities offered, there is a shortage of information about the advantages they gained and its reflection on their professional knowledge and practice.
Thus, a descriptive study design was adopted to assess the impact of e-learning on the nurses’ professional knowledge and practice and the factors influencing the effective utilization of e-learning in HMC (Hamad Medical Corporation). 70 nursing staff participated (29% of the population targeted) in responding to the questionnaire survey. The results conveyed the positive impact of integrating e-learning courses as part of the educational opportunities provided for staff. However e-learning as an educational tool still remains comparatively low in usage compared to other tools. The recommendation of the research will reveal the reasons and the solutions for adoption of this tool.
Publication
Canadian Journal of Nursing Informatics, Volume 9
https://cjni.net/journal/?p=3819
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Mar-16
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Title: Hamad Medical Corporation (HMC) Embracing Technological Innovation in Health Care through Nursing Informatics
Abstract:
The current healthcare innovations in Hamad Medical Corporation (HMC) are driving a technological leap that will provide better patient care and improve outcomes. The core economic benefit of healthcare innovations in any organization has its costs implication but the benefit in the long run outweigh the cost incurred.
The establishment of the different diverse specialties across the corporation had created huge changes and opportunities to improve its service and the quality of care being provided to each diverse client and population. The technological innovation started way back in 2006, when the Nursing Informatics Department (NID) was established and had taken the lead to implement technological innovation in nursing. This department is headed by Dr. Wasmiya Dalhem and with her dedication to this new field; it has made a significant contribution to the improvement in nursing services within HMC. The Nursing Informatics Department is the first nursing specialty in GCC focusing on promoting adaptation and use of information technology in nursing practice.
This department had adapted its very own unique HMC structure to guide its staff on how to practice nursing informatics within HMC; through developing the mission, vision strategy and Nursing informatics model (see Figure 1) that serves as an umbrella in guiding the department to successfully provide advances in nursing practice and incorporating the HMC-Nursing Informatics Definition “Nursing Informatics is defined as the specialty that advances nursing practice by integrating computer and information Science, education , administration and research science within healthcare with the best use of information management to improve healthcare delivery” (NID, 2014) . The recent successes of CIS roll out among HMC facilities has shone a light on nursing informatics involvement in CIS implementations where it trained and supported nurses prior, during, and post implementation. The NI team provided a comprehensive training program including skill lab training, job aids, brochures, and video tutorials. This program is one of the unique innovations that has been carried out by the department to support nurse’s adaptation to CIS implementation and was recently awarded by the Cerner Middle East Regional User Group in Dubai, UAE in 2015. In addition to leading the implementation of the staff Management System, “Cerner Clairvia “ was implemented, which is concerned with Nursing Department Workforce. Management across the Hamad Medical Corporation.
The department has not only contributed innovation within HMC but also in a global prospective through the development of research for improvement of nursing informatics practice in HMC. In this respect, last year the department contributed to the 12th International Congress on Nursing Informatics in Taiwan. The department contribution in this conference had led to the publication of its departmental research in the Canadian Journal of Nursing Informatics “The Impact of E-learning on Nurses Professional Knowledge and Practice in HMC”. Thus, nursing informatics is a milestone in HMC embracing technological innovation in healthcare to improve nurse adaptation through education, research and training.
Publication
Canadian Journal of Nursing Informatics, Volume 11
https://cjni.net/journal/?p=4595
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Mar-16
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Title: The Nursing Informatics Department Awarded Stars of Excellence 2015
Publication
Cerner Middle East Newsletter
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Mar-16
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Title: Transforming Nursing Practice through Technology & Informatics: HMC-Nursing Informatics Launches CIS E-Library
Publication
Cerner Middle East Newsletter
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Jan-18
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Title: Nursing Informatics
Publication
Arab Health Magazine, Issue 135
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2018
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Title: Middle East and North African Health Informatics Association (MENAHIA): Building Sustainable Collaboration
Abstract:
There has been a growing interest in Health Informatics applications, research, and education within the Middle East and North African Region over the past twenty years. People of this region share similar cultural and religious values, primarily speak the Arabic language, and have similar health care related issues, which are in dire need of being addressed. Health Informatics efforts, organizations, and initiatives within the region have been largely under-represented within, but not ignored by, the International Medical Informatics Association (IMIA). Attempts to create bonds and collaboration between the different organizations of the region have remained scattered, and often, resulted in failure despite the fact that the need for a united health informatics collaborative within the region has never been more crucial than today. During the 2017 MEDINFO, held in Hangzhou, China, a new organization, the Middle East and North African Health Informatics Association (MENAHIA) was conceived as a regional non-governmental organization to promote and facilitate health informatics uptake within the region endorsing health informatics research and educational initiatives of the 22 countries represented within the region. This paper provides an overview of the collaboration and efforts to date in forming MENAHIA and displays the variety of initiatives that are already occurring within the MENAHIA region, which MENAHIA will help, endorse, support, share, and improve within the international forum of health informatics.
Publication
IMIA Yearbook of Medical Informatics, 2018
https://www.researchgate.net/publication/
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2019
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Title: Pediatric Nurses' Experience in using Integrated Vital Sign Devices in Triage Rooms
Abstract:
Technology has played a defining role in promotion of patient safety and availability of patient information almost instantaneous across the health care continuum. Integration of vital signs monitoring device to the electronic health record (EHR) were expected to communicate patient assessment directly to the clinical information system preventing the use of paper, risk of documentation error, improved patient identification and reduce the delay of data entry of vital signs results which was necessary to be accessed by emergency healthcare providers. The main aim was to explore what are triage nurses' experiences in using integrated vital signs devices in their interactions with pediatric patients. Specifically, (1) explore and describe the triage nurse’s behavior, (2) how nurses cope to overcome the challenges in using the integrated vital signs during assessment of pediatric patients; and (3) to offer insights to other healthcare professionals, researchers and hospital administrator into the use of integrated vital signs device suitable for pediatric patients.
Publication
Qatar health
https://www.semanticscholar.org/paper/
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Dec-19
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Title: The Impact of Implementing Electronic Workforce Management System in Hamad Medical Corporation on Nursing Staff Management
Abstract:
Despite of the benefits of implementing an integrated workforce management system in healthcare setting, having a system capable of processing staff data, facilitating patient assignment according to acuity level and the nursing workload, there is no enough evidenced based data on the improvements and gains of the transformation from previous staffing practices to a comprehensive workforce Management system. The purpose of this study is to assess impact of implementing the Work force Management System in enhancing the effectiveness of staffing management and the level of end user satisfaction compared to the previous workflow. A quantitative study design was adopted where a questionnaire survey was conducted with 113 nursing managers and 231 staff nurses who approved to participate in the research. The survey tools were divided to two parts; part1 to survey nursing managers and part 2 to survey the staff nurses. Findings revealed that automating staffing management has positive impact on the nurses manager staffing management practice as 80.5% agreed on the effectiveness of workforce management system and 74.9% of staff nurses are generally satisfied with the system. In conclusion, the Interoperability of workforce management system may result in higher satisfaction rate but it increases the need for continuous training and familiarization in addition to close system monitoring and optimization. Thus, in order to achieve effective scheduling, optimal utilization of staffing, and fair distribution of assignments with consideration of patient acuity level, it is recommended to develop a competency based training framework in order to improve using the system by end users as required in addition developing workforce system performance optimization plan to ensure the system is effectively performing.
Publication
Journal of Epidemiology and Public Health Reviews
https://www.sciforschenonline.org/journals/
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Sep-20
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Title: The impact of Total Quality Management (TQM) on Efficiency of Health Services in Hamad Medical Corporation – Qatar
Abstract:
The healthcare sector is witnessing remarkable improvement with a noticeable dependency on technology which requires adopting quality standards to monitor, control and enhance the services provided in healthcare organizations. Coping with this technological advancement, Qatar has introduced a Clinical Information System into the Hamad Medical Corporation (HMC). This study was conducted to measure the impact of applying quality principles, when implementing the system, on the efficiency of the services provided. Methods: The study used a descriptive analytical quantitative design where a questionnaire survey was completed by 3947 nurses out of a total population of 10,000 nurses in Hamad Medical Corporation. Results: The study results revealed a direct correlation between providing efficient training and support for the system and the quality of the health services provided after the implementation of the Clinical Information System. There was also statistical correlation between end users’ satisfaction and adoption of the system and the efficiency of the services. Conclusions: The paper concluded with a recommendation to apply total quality management (TQM) principles through a clear framework that will contribute to advanced efficiency of health services, raise the levels of satisfaction among users, and increase patient safety. Furthermore, a training and support model has been suggested for the health sector to adopt when implementing a new Clinical Information System which will enhance performance, streamline the processes and support sustainable improvement.
Publication
Canadian Journal of Nursing Informatics, Volume 15
https://cjni.net/journal/?p=8109
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Dec-20
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Title: Leveraging Virtual Concepts during Pandemic
Abstract:
The world is undergoing many technological innovations which progressively take place in many industries. Virtual concepts are among the innovations that are frequently handled in many studies as a promising innovation.
The existence of COVID-19 pandemic had enforced healthcare organizations to adopt virtual concepts in providing education, training and support for their clinical staff. In this context, this study aimed to assess the effectiveness of virtual tools used during pandemic on the quality of the services provided by Nursing Informatics Department - Hamad Medical Corporation Qatar.
The data analyzed in this study was collected by a questionnaire to end-users and interviews questions to clinical leaders. Sampling was created as of 17% (541 /3190) of the end users and all the nursing leaders assigned in the treatment sites.
According to the study results, it was concluded that virtual concepts implementations were satisfying 80% of the respondents where they have agreed on its effectiveness. It was also perceived that the participants were more engaged in their learning process which is among the factors that impact the participants’ high satisfaction rate.
Additionally, participants agreed that the use of the virtual tools enabled effective utilization of resources to face the challenging demands of nursing workforce.
The paper recommends conducting further studies on the factors influencing virtual team performance and motivation and its impact on learning outcomes and other studies on the impact of applying the same technology on individuals with disabilities or had different inadequacies and assesses the outcomes.
In conclusion, the new normal has set the path for transforming the training and support provided to clinicians through applying virtual concepts where it is required to forecast the necessary trainings needed in the future to streamline the digital health education using telemedicine.
Publication
Journal of Quality in Healthcare and Economics
https://medwinpublishers.com/JQHE/
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