Work Stream: Improvement Science
Level: All
Room Capacity: 295
How do we know that a change is an improvement? Many teams struggle to
select an effective set of measures to track improvement, without
missing important trends or getting lost in a host of irrelevant data.
This session will present a structured approach to answering the
“measurement question,” beginning with an explicit theory of
improvement, priorities for interventions, and identification of key
outcome and process indicators. We will also review the relationship
between outcome measures, project measures, and Plan-Do-Study-Act (PDSA)
measures.
At the end of this session, participants will be able to:
- Differentiate measurement for improvement from measurement for research
- Use a driver diagram to identify key interventions and associated measures
- Discuss the relationship between process, outcome and
balancing measures and identify critical measures needed to track
improvement
Speaker:Richard Scoville, PhD
Improvement Advisor and Consultant
Insitute for Healthcare Improvement, USA
