Below is the summary of the three days program. For more details, please click on the left menu tabs.


Friday 25 April 2014
2:00-2:30 PM Welcome and Orientation; Michael Richmond, Kedar Mate, Jesse McCall  (Moderated by Gary Needle)
2:30-3:30 PM Plenary 1; Making and Keeping Promises; Carol Haraden (Moderated by Gary Needle)
3:30-4:00 PM Break
4:00-5:00 PM Rapid Fire Workshop; Successful Implementation; Derek Feeley, Annette Bartley, Uma Kotagal, Kevin Rooney (Moderated by Abdullatif Al Khal)
5:00-6:00 PM Plenary 2; Switch: How to Change When Change is Hard; Dan Heath (Moderated by Michael Richmond)
Saturday 26 April 2014
8:00-9:00 AM Registration and Coffee
9:00-9:30 AM Opening Ceremony; Abdullatif Al Khal introducing Hanan Al Kuwari
9:30-10:30 AM Plenary 3; Flipping Healthcare; Maureen Bisognano
10:30-11:00 AM Break
11:00-12:15 PM Simultaneous Workshops and Lectures | Session A
12:15-1:30 PM Lunch and Prayer
1:30-2:45 PM Simultaneous Workshops and Lectures | Session B
2:45-3:20 PM Break
3:20-4:20 PM Plenary 4; Delivering Quality across the Whole System; Derek Feeley (Moderated by Hassan Al Thani)
4:20-4:40 PM Storyboard Awards Ceremony and Presentation
4:40-7:00 PM Storyboard Exhibition and Networking Reception
Sunday 27 April 2014
7:00-8:00 AM Registration & Coffee
8:00-9:00 AM Plenary 5; Patient Experience: What Everyone in the Organization Needs to Know; Lynne Maher (Moderated by Abdullah Al Ansari)
9:00–9:30 AM Break
9:30-11:30 AM Simultaneous Workshops & Lectures| Session C
11:30-12:30 PM Lunch
12:30-1:15 PM Local Panel; A Multi-disciplinary Approach for Best Care Always; Anne Marie Cannaby, Yousef Al Maslamani, David Vaughan (Moderated by David Vaughan)
1:15-2:15 PM Plenary 6; Going Full Scale: Innovation for Driving Improvement; Kedar Mate (Moderated by Michael Richmond)
2:15-2:30 PM Closing Remarks; Michael Richmond