Below is the summary of the three days program. For more details, please click on the left menu tabs.
| Friday 25 April 2014 |
| 2:00-2:30 PM |
Welcome and Orientation; Michael Richmond, Kedar Mate, Jesse McCall (Moderated by Gary Needle) |
| 2:30-3:30 PM |
Plenary 1; Making and Keeping Promises; Carol Haraden (Moderated by Gary Needle) |
| 3:30-4:00 PM |
Break |
| 4:00-5:00 PM |
Rapid Fire Workshop; Successful Implementation; Derek Feeley, Annette Bartley, Uma Kotagal, Kevin Rooney (Moderated by Abdullatif Al Khal) |
| 5:00-6:00 PM |
Plenary 2; Switch: How to Change When Change is Hard; Dan Heath (Moderated by Michael Richmond) |
| Saturday 26 April 2014 |
| 8:00-9:00 AM |
Registration and Coffee |
| 9:00-9:30 AM |
Opening Ceremony; Abdullatif Al Khal introducing Hanan Al Kuwari |
| 9:30-10:30 AM |
Plenary 3; Flipping Healthcare; Maureen Bisognano |
| 10:30-11:00 AM |
Break |
| 11:00-12:15 PM |
Simultaneous Workshops and Lectures | Session A |
| 12:15-1:30 PM |
Lunch and Prayer |
| 1:30-2:45 PM |
Simultaneous Workshops and Lectures | Session B |
| 2:45-3:20 PM |
Break |
| 3:20-4:20 PM |
Plenary 4; Delivering Quality across the Whole System; Derek Feeley (Moderated by Hassan Al Thani) |
| 4:20-4:40 PM |
Storyboard Awards Ceremony and Presentation |
| 4:40-7:00 PM |
Storyboard Exhibition and Networking Reception |
| Sunday 27 April 2014 |
| 7:00-8:00 AM |
Registration & Coffee |
| 8:00-9:00 AM |
Plenary 5; Patient Experience: What Everyone in the Organization Needs to Know; Lynne Maher (Moderated by Abdullah Al Ansari) |
| 9:00–9:30 AM |
Break |
| 9:30-11:30 AM |
Simultaneous Workshops & Lectures| Session C |
| 11:30-12:30 PM |
Lunch |
| 12:30-1:15 PM |
Local Panel; A Multi-disciplinary Approach for Best Care Always; Anne Marie Cannaby, Yousef Al Maslamani, David Vaughan (Moderated by David Vaughan) |
| 1:15-2:15 PM |
Plenary 6; Going Full Scale: Innovation for Driving Improvement; Kedar Mate (Moderated by Michael Richmond) |
| 2:15-2:30 PM |
Closing Remarks; Michael Richmond |
