Sunday 27 April 2014

Work Stream: Safety
Level: All
Capacity: 100



This session will provide an update on Virginia Mason Medical Center's journey to implement the lean as their management method throughout their entire organization. There will be a specific focus on quality and safety initiatives with an emphasis on achieving zero defects.

At the end of this session, participants will be able to:
  • Describe the rationale and potential for applying the principles and tools of lean in health care.
  • Identify the applicability of these methods to improving quality and patient safety by eliminating waste and non-value added variation from both clinical and business processes.
Speaker:
Diane Miller
Vice President and Executive Director
Virginia Mason Institute
Virginia Mason Medical Center
USA