Have a patient experience story to tell?
By giving a voice to our patients and listening to their stories we can gain a better understanding of the impact our care and our behavior can have on a patient.
Listening to a story from the person’s perspective can help us learn from their experiences and understand where things could be done differently or better. By listening to our patients and partnering with them and their families to ensure that their healthcare experience is a positive one, not only makes a real difference to how the patient feels about their care experience but also positively impacts their recovery journey and health outcome.
Whether you’re a patient or a healthcare professional, please share your story with us. We will review all stories submitted to find some great examples of how you make a real positive difference to people’s lives. We will also look at some of the challenges faced.
This is a real opportunity to share your story and help other caregivers understand more about patients’ perception of the healthcare services received. Additionally, by documenting these experiences, others who may be undergoing a similar journey can draw inspiration from your story and positively impact the care they provide to their patients.
Please remember to keep patient and staff details confidential for example by describing them as Patient A, Nurse B etc. If we would like to share your story, we will contact you to advise how to get the necessary permissions from the patient or staff member involved. Your details will be kept confidential and we will not share your story without your express permission.