Let’s review what you have learned

  • People with dementia may experience behaviour changes that are distressing or upsetting to them or those around them.
  • It is helpful to identify what happens before the stressful behaviour to understand what might cause it or make it worse.
  • It is also helpful to identify how you usually respond, what you feel or what you do.
  • Take a deep breath and think about the best ways to respond that will be the least distressing to you and the person you care for.
  • Try different responses and approaches, as the first one does not always work.
  • Seek professional help if you cannot manage a situation.


You finished this lesson, well done!