SWICC DAILY UPDATE TO STAFF: 11 May, 2020


A Message from Dr. Saad Al Kaabi, System Wide Incident Command (SWICC) Committee Chair

This is a time of great uncertainty for all of us - COVID-19 has not only forced us to make drastic changes to our work environments and routines, but it has affected every aspect of our everyday lives. Many people are understandably worried by the current situation as it continues to evolve and may feel frightened and confused. Others may feel socially isolated. Since it was established last month, our Mental Health Hotline – established in collaboration with the MOPH and PHCC – handles more than 1000 calls a week from people seeking support and guidance from our trained staff. This confidential service is available not just to the wider community, but also to healthcare staff. As healthcare professionals we all need to recognize the importance of also looking after ourselves physically and emotionally – there is no need to suffer or bear the emotional burdens of this stressful time in silence. This confidential helpline – reachable on 16000 - is truly serving and connecting with people from across all of our communities and is another great example of how we are rising to meet the many challenges of COVID-19. Congratulations to the team involved with this vital initiative.

Dr. Saad Al Kaabi
Senior Consultant Medical Affairs  
System Wide Incident Command Committee Chair 

COVID-19 General Information 


What is the latest information on the number of cases in Qatar?

  • 131,044: Total number of people tested for COVID-19 in Qatar
  • 23,623: Total number of positive COVID-19 cases in Qatar
  • 20,769: Number of COVID-19 patients under active treatment
  • 1103: Total number of new cases in the last 24 hours
  • 2840: Total number of recovered patients
  • 14: Total number of deaths in Qatar
What are the latest measures currently in place across Qatar?
  • The Ministry of Administrative Development, Labor and Social Affairs (MADLSA) has conducted inspection campaigns to ensure companies adhere to the precautionary measures necessary to curb the spread of COVID-19 and the compliance with occupational safety and health requirements at housing and workplaces.
  • The Ministry of Education and Higher Education has confirmed that all precautionary measures will be taken in secondary school exams for religious institute students that are taking place for the academic year 2019/2020.
Staffing for COVID-19 facilities and related projects

Please click here for an important memo from HR about staffing for COVID-19 facilities and related projects.

Corporate QIPS - Risk Management Crisis Team (RMCT) Activation

To provide broader support to the SWICC, the Corporate Quality Improvement and Patient Safety Department’s Risk Management Crisis Team (RMCT) has been activated to provide on call and onsite support to COVID-19 treatment centers and facilities. Click here to read the full memo.

Dealing with Insomnia during COVID-19

The coronavirus pandemic does not affect everyone in the same way. Clearly, front line clinical workers face the direct effects of the disease on a daily basis, and insomnia is often seen in such workers.  This may be because of long hours working in ICU or the accident and emergency department, or constant changing of shifts , or working under high pressure with fears of being infected.  In addition, low levels of natural light, which are common in a hospital environment, may reduce effect of natural melatonin, which is responsible for sleep and wakefulness, this is very important to control the “circadian” rhythms. Read more

Wellbeing tips and advice  

For more wellbeing tips and advice please click here.

How can people get more information on coronavirus disease (COVID-19)?
  • Visit the Ministry of Public Health website www.moph.gov.qa for more information on COVID-19. 
  • Follow the social media accounts of the Ministry of Public Health, Hamad Medical Corporation and Primary Health Care Corporation where any new updates will be posted.  
  • Call the national COVID-19 hotline on 16000 for all enquiries. The hotline is available 24 hours a day, 7 days a week.

Staff information 


For all HR-related questions please check the dedicated COVID-19 i-Tawasol site by clicking here.

COVID Education for Clinicians and Nurses

For updated information and educational materials for clinicians and nurses including resuscitation guidelines click here

Online Resources for HMC Staff

With the COVID-19 situation rapidly evolving, we have had to change many of our everyday processes and activities. We have compiled a list of online resources available to HMC staff from help with remote working through to free online training courses and other helpful portals and links. You can find it by clicking here.  

Healthcare service changes at HMC 


For regular updates please check our dedicated i-Tawasol site by clicking here.