At HMC, we understand the importance of delivering world-class medical care regardless of nationality or spoken language. We are committed to ensuring effective communication between our healthcare providers and patients.
How to Request Interpreter Services ?
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Notify us Early:
- If spoken language interpretation for any hospital appointment or service is required, please inform a member of staff as soon as possible. Early notification helps us to make the necessary arrangements in a timely manner.
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During a Visit:
- Upon arrival, remind the staff of the need for an interpreter. This ensures that the interpreting services are available when needed.
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Emergency Situations:
- In case of an emergency, inform the medical staff immediately that language interpretation is required. We will prioritize getting an interpreter to assist as quickly as possible.
What to Expect ?
Professional Interpreters:
- We use professional interpreters who are trained to handle medical terminology and maintain confidentiality.
Language Support:
- We offer interpretation services in multiple languages to cater to the diverse needs of our patients.
No Extra Cost:
- Interpretation services are provided at no additional cost to our patients.
The comfort and understanding of our patients and their relatives and friends are crucial to us. Effective communication ensures better care and treatment outcomes.