In early 2016 the Mental Health Service was established as its own entity within Hamad. The service governs specialized services including acute care offered in the psychiatry hospital, non-acute care offered in other hospitals, and residential care in the community provided in the Enaya Continuing Care Center.
His Excellency Sheikh Abdullah Bin Nasser Khalifa Al-Thani, the Prime Minister and Minister of the Interior, officially opened the Enaya Continuing Care Center in March 2016. The center is a community-based mental health facility offering care in a home-like environment. Specialist services provided at the facility include the Child and Adolescent Mental Health Service, a multidisciplinary outpatient service catering to children and adolescents up to the age of 18, and a female adult day-care program specifically designed for women over the age of 18 who are experiencing long-term mental health issues. The facility works alongside our existing hospital-based services in order to deliver a complete spectrum of care, collectively providing services that cater to varying stages of diagnosis, treatment, rehabilitation and recovery.
Key improvement initiatives included the implementation of a full-time dietetic service to encourage better eating habits for inpatients and outpatients within the psychiatry hospital. A new oral health screening service has been established in the psychiatry hospital to support better oral health. The Mobile Healthcare Service now provides physical health checks for long-stay patients in residential compounds. In an effort to assist patients quit smoking, smoking cessation audits have been completed and work on creating a smoking cessation service has commenced.
In collaboration with Primary Health Care Corporation (PHCC), Hamad has engaged in a series of targeted collaborative projects, called the ‘Better Together’ program, designed to enable greater integration along key patient pathways. As part of this program, a memorandum of understanding was signed with PHCC in December 2016 that has seen the establishment of joint working protocols for improved integration in the care of people with mental health problems. The agreement includes more clearly defined roles and responsibilities for primary and secondary service providers. The strategic aim is for PHCC to manage most of the mild to moderate cases of anxiety and depression in a more family-friendly environment, which will free up more of Hamad’s specialist capacity to provide acute care as needed.
Home Healthcare Services opened new offices in Al Khor to provide administrative support to patients and families in Al Khor and the surrounding region. The office serves as a base from where the healthcare teams conduct their home visits. The Al Khor office allows the Home Healthcare Services team to be more accessible to patients and families who live north of Doha, and also means our teams can provide more timely responses to patients’ needs.
Our Home Healthcare Services conducted a home care exhibition in March 2016 with the theme: ‘Your health is our primary concern’. The event highlighted the importance of home healthcare in the community, and celebrated the work of the multidisciplinary teams. Specialized services provided by Home Healthcare Services were showcased on the day and home healthcare staff provided advice and information to those in attendance.