Coordinator: Ms. Jennifer Johnson
The program is run on a continuous weekly basis focusing on developing the clinical management and leadership skills of clinical nurse managers. It is run as individual modules within a pillar so that staff are able to select which module is suitable for their individual needs.
Pillar 1: Competence in: Leading through Others
- Leadership Styles
- Building Trust
- Becoming an Effective Team Leader
- Building and Maintaining a Successful Team
- Managing Vision and Purpose
- Collaborative Practice
- Leading and Directing Associates
Pillar 2: Competence in: Performance Management
- Evidence-Based Practice
- Advancing Professional Development
- Formulating Competency-Based Programs
- Competency Assessment
- Formulating SMART and Setting Goals
- Principles of Coaching
- Mentoring for Optimal Performance
- Effective Performance Management
- Supervisory Coaching
- Executive Coaching
Pillar 3: Competence in: Critical Thinking and Decision Making
- Thinking Critically: Foundations and Thinking Critically: Leadership
- Complex Intellectual Process
Pillar 4: Competence in: Operations Management
- Management Styles
- Principles in Nursing Management
- Strategic and Operational Planning
- Time Management
- Managing Human Resources – HMC Staffing and Patient Classification System
- Materials Management
- Budgeting
- Effective Delegation
- Motivating Associates
- Managing Technology
- Project Management
Pillar 5: Competence in: Change Management
- Change Theory
- Risk Taking and Innovation
- Principles of Decentralized Management
Pillar 6: Competence in Interpersonal Communication
- Active Listening
- Body Language
- Building Relationships
- Assertiveness Training
- Dealing with Difficult Associates
- The Art of Counseling
- Written Communication
- Conducting Effective Meetings
- Presentation Skills
- The Art of Persuasion and Negotiation
- Conflict Management
- Managing Personal and Professional Stress
Pillar 7: Cultural Competence
- Managing and Valuing Cultural Diversity
- Cultural Communication
- Organizational Climate, Culture and Leadership
Pillar 8: Competence in: Professional Accountability
- Ethical Principles in a Health Care Setting
- Customer Relations
- Becoming a Professional Role Model
