At Heart Hospital, our commitment to delivering safe, effective, and high-quality care is rooted in a person-centered approach that actively involves patients in their care and decision-making. By fostering strong partnerships with patients, families, and the community, we enhance patient satisfaction and create a supportive, fulfilling workplace for our staff.
Our Patient and Family Advisory Council (PFAC) has been instrumental in ensuring that person-centered care and family needs remain top priorities. This cultural shift towards collaboration allows us to provide care tailored to each patient’s unique needs and preferences, improving both their experience and health outcomes.
We also recognize the invaluable contributions of our dedicated staff. Providing a healthy and supportive work environment where they feel valued and respected is essential to our success. When our staff thrives, our patients receive the compassionate, high-quality care they deserve.
Together, through partnerships, engagement, and shared commitment, we continue to build a healthcare environment that prioritizes both patients and caregivers, making Heart Hospital a model of excellence in person-centered care.
Thank you for your dedication and passion in making a difference every day.
Dr. Nidal Ahmad Asaad
Chief Executive Officer and Medical Director, Heart Hospital
