If you are taking different types of medication or seeing different specialists for your healthcare needs. It is crucial to inform your doctor about all the medicines, including herbal medicines and supplements. This process is called “Medication Reconciliation” which reduces the risk of drug interaction.
Doctors perform Medication Reconciliation within 24 hours of patient’s admission and on every OPD visit.
On an average Medication Reconciliation is performed for 90% of admitted patients within 24 hours of admission.
On an average Medication Reconciliation is performed for 78% of the patients during OPD visit. Our aim is to improve it to 95%.
CT Scan Appointment Waiting Time
Monitoring and reducing Outpatient CT scan appointment waiting time is important for early diagnosis and improving patient satisfaction.
On an average a patient is given CT scan appointment within 4 days of doctor’s order which is even lesser than our target of 10 days.
Lab Critical Value (LCV)
Lab critical Value is the value outside normal range that can be an immediate risk to the individual and require instant action from the doctor. As per our policy any such Lab Critical value should be reported to the healthcare providers within 30 minutes by the Lab staff.
On an average 100% of the Lab Critical values which are reported to healthcare providers are documented within 30 minutes of receiving test results by Lab staff.
Patient identification is important to match a patient to an intended treatment or procedure to prevent wrong patient, wrong site procedures, medication errors, transfusion errors and diagnostic errors. Patient identification can be confirmed by the following:
- Wrist band ID
- Qatar ID
- Health Card
On an Average 100% of the time, patients are identified correctly before providing any treatment or procedure.
Unplanned readmissions are monitored to ensure that all patients are discharged appropriately and not readmitted due to the same diagnosis.
On an average 1% of the discharged patients are readmitted within 28 days of discharge due to the same diagnosis.
Average Length of Stay
Average length of stay refers to the average number of days that patients stay in the hospital. It is an indicator of efficiency.
On an average patient stay for 4.4 days in CDC.
Patient Satisfaction survey is conducted to gather patient’ s feedback regarding the Quality of services and Medical treatment provided in CDC.