Saturday 18 May 2013

In order to achieve and sustain significant improvement in patient safety (e.g. zero events of harm), health care can use proven strategies of reliability and safety from other industries. This session will highlight experiences and lessons learned from implementing reliability principles. Other topics include learning from the science of safety, implementing a defined leadership method, and approaches for a more robust culture of safety.

After this session, participants will be able to:

  • Describe evidence based leadership methods for building and sustaining a high reliability culture
  • Design an approach to implement learned principles in their organization
Carol Haraden, PhD
Vice President, IHI