Learning Objectives

  • To share strategies, tools, and solutions for examining all aspects of healthcare encounters to build and strengthen healthier communities.
  • To illustrate how person-centered care is re-shaping the role that patients and family members play on their own care team.
  • To introduce strategies to support those who give and receive care in a way that matches their unique needs.
  • To learn new practices and strengthen skills to communicate equitably and emphatically to reduce disparity and inherent personal biases.
  • To celebrate outstanding approaches to person-centered care delivery that demonstrate support of organizational PCC objectives.