Jessica Behrhorst, MPH, CPPS, CPQH, CPHRM

Senior Director, Safety Portfolio, Institute for Healthcare Improvement (IHI)

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Jessica Behrhorst, MPH, CPPS, CPQH, CPHRM, Senior Director, Safety Portfolio, Institute for Healthcare Improvement (IHI), works in the areas of patient safety and workforce safety.  Prior to Joining IHI, she served as the Assistant Vice President of Quality & Patient Safety at Ochsner Health System where she oversaw various projects involving patient safety, performance improvement, regulatory readiness, ambulatory nursing, and quality outcomes. In her time there she also led the system-wide implementation of Root Cause Analysis and Action (RCA2). She has presented her work on (RCA2) and Improving the Culture of Safety at various regional and national meetings. She has also worked on research projects involving reduction in Sepsis mortality and access to healthcare for underserved populations. Jessica received her Bachelor’s Degree from Tulane University and her Master of Public Health Degree from the Louisiana State University School of Public Health. She is a Certified Professional in Patient Safety (CPPS), a Certified Professional in Healthcare Quality (CPHQ) and a Certified Professional in Healthcare Risk Management (CPHRM).