| 08:00 - 09:40 | Clinical Operations, Informatics and Quality Improvement (3B) |
| Talk 1 | |
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Shifting Focus: Addressing the Neglected Pandemic Prof. Lee A. Wallis (Track Keynote) |
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| Talk 2 |
Surge Capacity: A 'Need to Know' Concept Mr. Bill Justice |
| Talk 3 |
Future Proofing the ED: Smart Design Dr. Manuel Hernandez and Ms. Catherine Corbin |
| Talk 4 |
LEAN 101 and ED Throughput Dr. Eveline Hitti |
| Talk 5 |
Managing Patient Flow and Reducing Access Block Dr. Yogdutt Sharma |